Riddhesh Chaudhari

[Riddhesh Chaudhari @RiddheshC84]

This issue has been resolved, now I'm able to download the invoice.

Took lot of days to resolve the issue-more than 26 days.

But thanks @ola_supports @Olacabs.
@bhash.

[Riddhesh Chaudhari @RiddheshC84]

@Olacabs @bhash

What the hell is going on guyz!!!!

Trying to get Invoice for my ride from last 15 days and getting one and only message with no results,

"The invoice for the ride will be sent within 48 hours on your registered email"

CRN: 9888360263 if anyone wants to check.

[Riddhesh Chaudhari @RiddheshC84]

@jagograhakjago

Request your intervention here,
despite of multiple follow-ups and 20+ days of delay I'm not getting invoice of my ride.

And @Olacabs @ola_supports is keep on closing my ticket with computer generated response.

[Riddhesh Chaudhari @RiddheshC84]

@ola_supports @Olacabs

Still I haven't received the invoice.

[Riddhesh Chaudhari @RiddheshC84]

Trying to get invoice from last 15 days, and still these guys require 5 days of time to fix this issue.

@bhash Sir, might be team requires strict process implementor.

Refer SS.

[Riddhesh Chaudhari @RiddheshC84]

One more thing, if fortunately someone from your team look into this then one suggestion to the team.

Please don't suggest me basic triaging steps.

1. Check if you have updated or added right mail id.
2. Check mail in spam, deleted and so on folders.

This is already done.

[Riddhesh Chaudhari @RiddheshC84]

To my surprise, there is no way to contact to customer care.

And FYI this is not user specific issue, some of my known also faced same issue.

Hope your QA, L1 sanities are in place as no one identified the issue yet.