Rikai Labs

Blending ChatBots powered with A.I with live people in WeChat

[Rikai Labs @RikaiLabs]

Can AI and chatbots really transform customer support? (VB Live) https://t.co/oIXcNwz3tQ

[Rikai Labs @RikaiLabs]

Thank you @Chinaccelerator for inviting us to share #chatbots on @Tencent's #WeChat with exec team from #Nestlé. Our VP Weiqi was very excited to share the results on our most recent products Learn more about how chatbots can drive #business goals on https://t.co/mVM7lbRBtc!

[Rikai Labs @RikaiLabs]

“Education is key here. If patients learn to take care of themselves better and get used to the fact that chatbots could provide the same information as doctors or nurses would for simple issues, they will not try to play tricks on the system.” https://t.co/eznMCcFrEf

[Rikai Labs @RikaiLabs]

Humans and chatbots collaborating in the contact centre? Good call! https://t.co/KgFqmfjoBf

[Rikai Labs @RikaiLabs]

Another huge thanks to @Chinaccelerator 中国加速 for the opportunity to connect with @Sanofi Pilot Accelerator Programme about creating a training bot for healthcare professionals.

Chat with us to find out more about creating an experience unique for your users!

[Rikai Labs @RikaiLabs]

"Brands that want to win their next customer need to realize and respect their identities. Demographics are dead; this is the age of context and intent." https://t.co/sGai5iD7D0

[Rikai Labs @RikaiLabs]

When talking to a chatbot, users need to understand understand “what’s in it for me?”. A user incentive can be a coupon, information, a game, or just something fun. Find out how we do it in our AskJerry account here: https://t.co/6TYZ4QBkRE

[Rikai Labs @RikaiLabs]

A really interesting article on Chinese #cybersecurity data compliance from 31Ten. @clem_ledormeur and Joseph Leveque have identified a really interesting use of #wechat #chatbots to help companies become compliant. https://t.co/2BEgg3YOsG

[Rikai Labs @RikaiLabs]

How Hotels Are Using Artificial Intelligence to Provide an Awesome User Experience. Find out more at https://t.co/mVM7lbA0BE
https://t.co/lL8Z65z7dD

[Rikai Labs @RikaiLabs]

You wouldn’t expect your barber to be able to provide you with medical advice. So why should your chatbot know everything as well? It’s critical then to set the right expectations for users for what the chatbot can and cannot do.

Find out more here https://t.co/tldbtytnN3

[Rikai Labs @RikaiLabs]

Chatbots demonstrate unexpected range of uses, from mental health to education. Find out more at https://t.co/mVM7lbA0BE

https://t.co/ukWOvmMnU9

[Rikai Labs @RikaiLabs]

It's been a busy month at RIKAI Labs, with all the events that RIKAI Labs is very proud to be a part of! Thank you to all the organisers for the invite for us to share our experience and business in the various events, we loved being a part of it! https://t.co/j0I7FTDzMB

[Rikai Labs @RikaiLabs]

A conversation with a chatbot should be like a conversation with a person. If your conversation doesn’t have a point, why should a user talk to you?

Our case study with Budweiser asked users “What kind of party animal are you?” Find out more https://t.co/tldbtytnN3

[Rikai Labs @RikaiLabs]

Totally agree - user testing and feedback is key to our approach here when building branded chatbots! https://t.co/TXxlarcBoi

[Rikai Labs @RikaiLabs]

Another great example of using #chatbots to tackle standard, repetitive enquires from users to increase work efficiency. Visit us at https://t.co/qQV8PtfOk2 to find out more on how your business can do that too.

https://t.co/TFOigmiIZ6

[Rikai Labs @RikaiLabs]

https://t.co/471aMYKbEh

[Rikai Labs @RikaiLabs]

Minibot - the next generation of WeChat Engagement Tools: https://t.co/frwbKzBltu via @YouTube

[Rikai Labs @RikaiLabs]

https://t.co/tFZcKl5Q2v

[Rikai Labs @RikaiLabs]

"my response is that I just went for it. I’m so glad I did"
- Regine Lim Rikai PM

#chatbots #startups #HDBI #team #internships

https://t.co/wUUseATkAx

[Rikai Labs @RikaiLabs]

Great weekend with #Shanghai -Singapore Business Forum x #Hackathon 2018! We are honoured to place 3rd with our chatbot #marketing solution for @dunkindonuts For more info on what our #chatbots can do for you, visit https://t.co/mVM7lbRBtc or https://t.co/1kgT1PWSMY