Rishab Gupta

[Rishab Gupta @Rishab2503]

@Madhav10008 @zomato @zomatocare They don’t even let us explain the issue, they just close it off on their own. I guess they just don’t want to solve anything.

[Rishab Gupta @Rishab2503]

Hi @zomato @zomatocare I’m still waiting for an update regarding Order #8375525604. I was told my complaint would be investigated, but I haven’t received any meaningful response so far.

[Rishab Gupta @Rishab2503]

I’d appreciate an update on:
• The outcome of your investigation.
• Any action taken against the restaurant.
• Whether you’ll improve the support process for cases like this.

I’m looking for accountability, not just a refund.

[Rishab Gupta @Rishab2503]

I also raised concerns about your customer support. The chatbot automatically closed the conversation and redirected me to email instead of connecting me to a human support agent. That’s not an acceptable support experience for unresolved order issues.

[Rishab Gupta @Rishab2503]

@zomatocare Hi @zomato, I’m still waiting for an update regarding Order #8375525604. I was told my complaint would be investigated, but I haven’t received any meaningful response so far.

[Rishab Gupta @Rishab2503]

Hey @zomato @zomatocare , I had a very disappointing experience with my order from drool delivery (Order #8375525604). This isn’t just about a missing item—it’s about the restaurant changing its story multiple times and attempting to shift the blame. 🧵

[Rishab Gupta @Rishab2503]

@zomatocare Tweet 9

It’s now been quite some time since @zomatocare responded saying they would investigate and provide an update, but I haven’t received any meaningful response yet.

I’m still waiting for the reply.

[Rishab Gupta @Rishab2503]

I’m not asking for the delivery partner to be penalized. From everything I experienced, he delivered exactly what he received.

I expect @zomato to investigate the restaurant’s conduct, their contradictory explanations, and improve customer support for situations like this.

[Rishab Gupta @Rishab2503]

What disappointed me equally was @zomato @zomatocare .

When I tried reporting the issue in the app, the chatbot simply redirected me to email support instead of connecting me to a human agent. That’s not the support experience customers expect when an order is incomplete.

[Rishab Gupta @Rishab2503]

Despite that, the restaurant continued insisting they had handed over the package. Only after I pointed out that the rider had no reason to lie over a single shake did the restaurant finally say they would send it—as if they were doing me a favour.

[Rishab Gupta @Rishab2503]

I then called the restaurant. Initially, they admitted the other bag had been left behind and assured me they would send the shake to my address immediately.

A few minutes later, they completely changed their story.

[Rishab Gupta @Rishab2503]

The restaurant then claimed they had actually handed over the missing package to the delivery partner and that he had returned to collect it.

I merged the restaurant and rider on a call.

The rider denied this completely and even said they could verify his call logs.

[Rishab Gupta @Rishab2503]

I immediately called the delivery partner. He clearly told me he was handed only one bag by the restaurant and that there was no shake. He had already waited 15–20 minutes at the restaurant for the order before it was handed over.

[Rishab Gupta @Rishab2503]

I ordered a Non-Veg Momos Combo which included:
✅ Chicken Momos
✅ Honey Chilli Chicken
✅ Oreo Shake (paid extra)

When the order arrived, the Oreo Shake was missing.

[PJ Trades @PJtrades_NQ]

Today is a very special day...

We're doing a BIRTHDAY giveaway with @TradingLucid !!

(5) 50k Lucid Flex
(5) 25k Lucid Flex

To enter ⬇️

- follow me + @TradingLucid
- comment code PJ
- retweet this
- tag 2 people

Winners announced Friday.

Good luck everyone!

[Rishab Gupta @Rishab2503]

@PJtrades_NQ @TradingLucid Code PJ @Rohan_cod @imVkohli

[Rishab Gupta @Rishab2503]

@epigamia @letsblinkit It has been 7 hours since i have sent you guys my contact but still no response.

[Rishab Gupta @Rishab2503]

Hey @EpigamiaIndia and @letsblinkit,

I ordered an Epigamia Turbo Protein Shake (Coffee flavour) from Blinkit today, and what I received was absolutely disgusting.
Instead of a protein shake, the bottle contained a completely solid mass of some unknown material with watery liquid

[Rishab Gupta @Rishab2503]

@blinkitcares @blinkitcares has already provided a resolution, and I appreciate their prompt response.

I’m still waiting for @epigamia to respond and explain how something like this could happen. A justification and proper accountability from the brand are what I’m looking for.