@asda I have reached put to your service account and also directly here - no response. Please can you refund the items I did not receive this is unacceptable during a time like this
@asda half my order was missing and I was still charged - contacted customer services with no response - absolutely shocking customer service - please contact me
@Hermesparcels this is the fifth parcel now which has been delivered to a totally different address or not delivered at all! Why do companies keep using this terrible service? I need assistance and not the robot help contact on your website. Please help
@HelpAtGeorge please can you respond to my message about my order not received - no one is getting back to me and my money has been taken and @Hermesparcels again have delivered to a completely incorrect address
Beautifully explained by @JohnAmaechi! Please take time to listen. As he points out, this doesn't just apply to "white" privilege, but to any way in which your life is affected by a factor beyond your control.
@TayeDiggs Thank you for making the most relevant book yet for my little boy to read! He’s so excited about the reference to his ‘zig zag curly do’ - just like his! We need more books like ‘Mixed Me’ - great job!
@mandy_bethany@asda It’s an absolute joke - I understand it’s a busy time but we are also relying on this delivery and then to be told it’s cancelled.. with no explanation... what are we supposed to do!
@asda still waiting on my families delivery which was supposed to arrive 7-9pm tonight - online status just says out for delivery with driver... but no update since 7.30?! Helpline isn’t open - please help. We’ve been waiting on this delivery for weeks
@pavilionbakery Really do appreciate ur reply & offer for a coffee on our next visit - I was v clear and polite when I spoke to ur team member and the fact I was covered in milk and dealing with a v upset toddler... it wouldn’t have taken much to read the situation . Thanks again for ur help
@pavilionbakery so so unhelpful, so rude - other coffee places wouldve replaced it free of charge and helped someone out in this situation. I don’t normally complain but this was just completely ridiculous ! It’s just basic customer service surely - not impressed such a shame
@pavilionbakery ... covered in milk, with a CHild, bag and scooter .. the cafe was packed . I don’t understand why he couldn’t have grabbed it and brought it out given the circumstances. Just shrugged at me and told me it wasn’t up to him , he was told he couldn’t and walked off!
@pavilionbakery member if they could please replace the baby-ccino and he said yes... came back and said it would be chargeable...fine... came back again and said he couldn’t bring it out it to me despite having the money ready... I had a crying two year old hanging off me..
@pavilionbakery so disappointed with service received at the cafe today / such a shame as I am a regular and have been for years. Queued with my 2 year old , ordered our hot drinks & sat outside with them - he spilled his baby-ccino everywhere and was super upset - asked a staff
@nextofficial it was with the courier and will arrive that day and then when I’ve called been told it hasn’t even left the depot?! Please stop lying and just sort this out! It’s taking up so much of my time chasing and chasing this with no solution!!
@nextofficial I used Next as a trusted brand and have been appalled at this service. All call agents have been v pleasant but no one is solving the issue. Where is my item?! I’m not convinced it will arrive tomorrow and I need this item last week. I have been sent messages to say
@nextofficial absolutely SHOCKING service - ordered item for my son last Tuesday, paid delivery for the next day nothing arrived. Called and contacted online every day since - each time I’m told it’s coming tomorrow - nothing is here. Again I’ve just been told t will come 2moro..