Rob

If you don't grind like you're broke, you can never live like you're rich

[Maddy Williams @maddy97williams]

Watch out Plymouth, here we come!!! :) @Rob_Palmer4

[Rob @Rob_Palmer4]

Pretty certain already done more work this half term than did in all Christmas holidays

[Rob @Rob_Palmer4]

@nationalrailenq But it's happened now and appreciate it's not personally your fault so can agree to disagree

[Rob @Rob_Palmer4]

@nationalrailenq Ok but that's not what the station staff said, they said website has errors and wrong info and "has done all week"

[Rob @Rob_Palmer4]

@nationalrailenq & I dont have screen shots as I did not expect your firm to be unable to correctly enter simple data and 2 have to prove it

[Rob @Rob_Palmer4]

@nationalrailenq been put onto the website wrong.

[Rob @Rob_Palmer4]

@nationalrailenq The station staff said that your website has been wrong all week, that they supply you with info of train times but it has

[Rob @Rob_Palmer4]

@nationalrailenq owning the station, somthing I doubt they would have done over a simple mis read of the train times.

[Rob @Rob_Palmer4]

@nationalrailenq As well as this the staff went to the effort to explain how national rail website was run by a different company to that

[Rob @Rob_Palmer4]

@nationalrailenq But most importantly the rail staff apologised on behalf of your website, demonstrating the issue was your fault

[Rob @Rob_Palmer4]

@nationalrailenq And as well as this there where other people at the station caught out by the same problem.

[Rob @Rob_Palmer4]

@nationalrailenq and finally when I made the search, the 1221 service was displayed as running as I almost came back earlier so checked

[Rob @Rob_Palmer4]

@nationalrailenq I checked my browser history and the search I made on your website was times from St Albans to WestHampstead, not other way

[Rob @Rob_Palmer4]

@nationalrailenq No because I spoke to the staff at the station who said that the national rail website had been wrong all week

[Rob @Rob_Palmer4]

@nationalrailenq a browser

[Rob @Rob_Palmer4]

@nationalrailenq No reply, I'm guessing apologising or offering to make any amends would be too much like customer service for you then??

[Rob @Rob_Palmer4]

@nationalrailenq then had to crash at someone's house, spend 45 on taxis, get almost no sleep, then was made to buy new ticket when got back

[Rob @Rob_Palmer4]

@nationalrailenq Last night your website said the last train from St Albans to Westhamstead Thameslink was 1245, but it was actually 1221

[Rob @Rob_Palmer4]

Shout out to @nationalrailenq for having the wrong info about the last train to London, admitting the website was wrong and doing nothing

[Rob @Rob_Palmer4]

"Girls can use filters, why can't we" - Adem Johnston 1996-present #equality