Rob Curtis

[Rob Curtis @RobCurt48876251]

@watsonfuels @Feefo_Official Ha! My oil delivery is now a week late and despite calling numerous times I have to wait until after the weekend. Customer service advisors don't record conversations and managers don't call you back. My kids will be without hot water despite ordering a month ago. Award?!!

[Rob Curtis @RobCurt48876251]

@Wickes Hi everyone, well Wickes still haven't replied to me. Good luck if you enter the completion, you might get the prize by next Christmas!!

[Rob Curtis @RobCurt48876251]

@STICKA84 @Wickes @aeg_gb I think you have two choices. Cancel the order or go to the xdp depot and collect it yourself. I made a complaint and even their complaints haven't contacted me in yhe 72hrs they said. Even their complaints dept are rubbish!!

[Rob Curtis @RobCurt48876251]

@Wickes Maybe on the second day of Christmas you can reply to my DM's. Without doubt the worst customer service I've ever experienced. Numerous calls and no-one called me back as promised and a compensation offer of £15 to cover hours of my time and cost of petrol to drive to the depot!

[Rob Curtis @RobCurt48876251]

@Wickes @aeg_gb Would be nice if on the first day of Christmas Wickes gave me the door that was supposed to be delivered on Tuesday! Now saying it MIGHT be Monday.

[Rob Curtis @RobCurt48876251]

@Wickes So I messaged you with my order number and no reply! I spike to your escalation team this morning who failed to call me back. I registered a complaint 2 days ago and no-one has called me and your manager is in a meeting so can't speak to me. How bad can wickes be?!

[Rob Curtis @RobCurt48876251]

@BristolAirport Phil, it was TUI but we are now on the bus to the silver zone with hundreds of others. Let's see if you charge me for collecting my car late!!!

[Rob Curtis @RobCurt48876251]

@BristolAirport @BBCSpotlight No reply Phil??!! Never seen such incompetence. We are being told belt 6, then belt 5, then back to belt 6!! Over 2 hrs since we landed!!

[Rob Curtis @RobCurt48876251]

@BristolAirport Phil this is chaos and none of your managers are willing to come down and explain. It's been 2 hrs since we landed. What are the CAA rules about refreshments for delays more than 2 hrs. This is really bad @BBCSpotlight

[Rob Curtis @RobCurt48876251]

@ConsumerEnergy_ Great you had time to do that but haven't been back to my 80 Yr old mother to repair the hole you made to check her wall insulation before you told her she didn't qualify. Only been 6 months!!

[Rob Curtis @RobCurt48876251]

@RoyalMailHelp I posted an item at a local post office on 24th June 2nd class signed for. No tracking update. What should I do?

[Rob Curtis @RobCurt48876251]

@RoyalMailHelp I posted an item at my local post office 2nd class signed for on 24th June. There is no tracking update and it has not been received by the recipient. What should I do?

[Rob Curtis @RobCurt48876251]

@BBCSpotlight @ConsumerEnergy_ @ndevoncouncil maybe you should check the companies you work with @ConsumerEnergy_

[Rob Curtis @RobCurt48876251]

@BBCSpotlight @ConsumerEnergy_ She lost my father under a year ago and this would have made a real difference. @ConsumerEnergy_ haven't even been back to repair the hole in the wall they drilled to check for wall insulation!!

[Rob Curtis @RobCurt48876251]

@Colinharding101 @ConsumerEnergy_ Did you get a fb page up and running? Shocking company #roguetrader

[Rob Curtis @RobCurt48876251]

@ConsumerEnergy_ What about the anxiety you caused my 79 year old mother by suddenly saying you were not going to replace her boiler despite @northdevoncouncil agreeing the grant in writing. You should be ashamed. Rogue trader.