@buyagift_uk your customer services team are horrendous. Asked for a call back and waited ages to be told we may call you back and now been told I’ll get a call back within 24/48 hours. Brilliant customer services 🤬
@NatWest_Help part 2 - helpful and said he would send an email. I never received the email. I have called today to find out that not only is Kennedy not a manager, you still have the wrong email for me and there are no notes on the system regarding my 35 minute phone call, fuming
@NatWest_Help I have been trying to change my bank details since November for a loan I had with Sainsbury’s and now with you. I’ve been told conflicting information since. I spoke to you yesterday and was told I would be out through to a manager Kennedy who at the time appeared
@AmazonUK I have purchased Amazon prime so I get free deliveries but for some reason when I log on to Amazon prime videos I can’t watch anything. Please can you help me.
@VodafoneUK why is you customer services chat so bad. Our internet hasn’t worked since last weekend. Your advisor has just told me the internet in our area is down and sent me a link but the link says we have a good internet. They won’t help me please can you get someone to call
@aircall we have been trying to call you now since yesterday morning and we can not get through to you on the phone and we need to speak to you urgently. Please DM directly, this is getting very frustrating
@elle96@iD_Mobile_UK I have just signed up to ID Mobile and the data keeps turning on and off and I can’t connect to anything unless I am connected to WiFi, not impressed!
@easyJetholidays we booked our trip with you and I have been trying to sort out seats on the plane for months and no one is getting back to me 😡. I spoke to someone on 18/06 and was on the phone for 45 minutes before I had to hang up as at least 40 of those minutes I was on hold
@SkyHelpTeam@BBCNews@itvnews why is sky mobile down again. Won’t let me call out and people can call me saying my number doesn’t exist. This has been happening for over a year now 😡
@SkyHelpTeam Surprise surprise I go to call someone and it tells me their phone number doesn’t exist. Keep getting told this hasn’t happened before and yet it has been happening all year. Sky mobile have to be the worst provider ever as they have never fixed this issue 😡🤬
@Stuckinarock@SkyHelpTeam Happening all the time and sky just pretend this is the first time it’s happened but I’ve never been with such a bad provider and they have no fix for this as keeps happening and has been all year 😡
@SkyHelpTeam why does your network keep going down this is beyond ridiculous. When I ring someone it keeps telling me their number doesn’t exist. You ring customer service and they pretend this is the first they’ve heard of it when in fact it happens constantly. Not happy 😡
@SkyHelpTeam@amycassy83 My wife’s phone is down as is mine. No point calling this keeps happening and they have no answers other than it must just be your phone