Hello, I made a debit card purchase for $500 each . The tickets IDs are #7431172 and #7431180 it is under review since I don't really understand what's wrong with uphold . Please look into this for me @UpholdInc@AskUphold
@UpholdInc Hello, I made a debit card purchase for $500 each . The tickets IDs are #7431172 and #7431180 it is under review since I don't really understand what's wrong with uphold . Please look into this for me
Hi Uphold Team, I am requesting an urgent escalation for Tkt #7345091.
Over 16 hours ago, I initiated an external withdrawal of USDT using the Celo network. The transaction has been stuck on "Processing" ever since. The app displays a transaction ID, but the hash is completely "Not Found" on Celoscan, meaning Uphold has not actually broadcasted the funds to the blockchain. I have checked all my email folders and have not received any Travel Rule, KYC, or security verification prompts from Uphold regarding this transfer. My funds are currently locked in an internal system loop. Could a moderator please escalate this directly to the Tier-2 wallet engineering team so they can manually clear the stuck database entry, cancel the transaction, or push it through to the network?
Thank you.
Hi Uphold Team, I am requesting an urgent escalation for Tkt #7345091.
Over 16 hours ago, I initiated an external withdrawal of USDT using the Celo network. The transaction has been stuck on "Processing" ever since. The app displays a transaction ID, but the hash is completely "Not Found" on Celoscan, meaning Uphold has not actually broadcasted the funds to the blockchain. I have checked all my email folders and have not received any Travel Rule, KYC, or security verification prompts from Uphold regarding this transfer. My funds are currently locked in an internal system loop. Could a moderator please escalate this directly to the Tier-2 wallet engineering team so they can manually clear the stuck database entry, cancel the transaction, or push it through to the network?
Thank you.
Hi Uphold Team, I am requesting an urgent escalation for Tkt #7345091.
Over 16 hours ago, I initiated an external withdrawal of USDT using the Celo network. The transaction has been stuck on "Processing" ever since. The app displays a transaction ID, but the hash is completely "Not Found" on Celoscan, meaning Uphold has not actually broadcasted the funds to the blockchain. I have checked all my email folders and have not received any Travel Rule, KYC, or security verification prompts from Uphold regarding this transfer. My funds are currently locked in an internal system loop. Could a moderator please escalate this directly to the Tier-2 wallet engineering team so they can manually clear the stuck database entry, cancel the transaction, or push it through to the network?
Thank you.
Hi Uphold Team, I am requesting an urgent escalation for Tkt #7345091.
Over 16 hours ago, I initiated an external withdrawal of USDT using the Celo network. The transaction has been stuck on "Processing" ever since. The app displays a transaction ID, but the hash is completely "Not Found" on Celoscan, meaning Uphold has not actually broadcasted the funds to the blockchain. I have checked all my email folders and have not received any Travel Rule, KYC, or security verification prompts from Uphold regarding this transfer. My funds are currently locked in an internal system loop. Could a moderator please escalate this directly to the Tier-2 wallet engineering team so they can manually clear the stuck database entry, cancel the transaction, or push it through to the network?
Thank you.
@SMcLoughlin00 This is really frustrating my crypto withdrawal has been stuck on processing status since 10 hours now . Nothing happened Iβve tried to send emails to the support still the same things . Whatβs going on here ? My ticket ID is #7343521 @UpholdInc@SMcLoughlin00
@UpholdInc@SMcLoughlin00 This is really frustrating my crypto withdrawal has been stuck on processing status since 10 hours now . Nothing happened Iβve tried to send emails to the support still the same things . Whatβs going on here ? My ticket ID is #7343521
@austinsiggz98 Hello My crypto withdrawal has been stuck on processing status since 8 hours now . Nothing happened Iβve tried to send emails to the support still the same things . Whatβs going on here ? my ticket ID is #7343521
@RolomcflurryXrp@UpholdInc@UpholdMarkets My crypto withdrawal has been stuck on processing status since 8 hours now . Nothing happened Iβve tried to send emails to the support still the same things . Whatβs going on here ? my support tickets is #7343521