@MBonvoyAssist Please help! I've lost my drivers license, I only have a photo of it. I also have my Costco card with a photo id on it, lots of credit cards, and I can offer all kinds of proof of who I am. Desk agent will not give me my room. Reservation Confirmation #93415832
@Marriott@AloftHotels Please help- I'm a Marriott member/ stay at Marriotts all the time-only have photo of my license b/c I just lost my license-also have costco Id with photos- It's freezing rain, I'd really like to get my room key but they are refusing access. Please help
@taylorswift13 help! Can you get @Ticketmaster to earn all the money they extort from us??? We love you and we really want tickets but it’s impossible to stare at this screen all day… I mean, you’re worth it… I’ll do it if I have to, but eventually I have to leave for carpool❤️
@drafthouseI’m rarely on twitter-I see this is where people come to air grievances & feed them to wolves ready to devour every ounce of salacious gossip.I don’t want to be that kind of person so I apologize for using twitter this way against you.Still no fan of the surcharge.🏳️
@KLM I’m rarely on twitter-I realize this is where people come to air grievances & feed them to wolves ready to devour every ounce of salacious gossip.I don’t want to be that kind of person so I apologize for using twitter this way against you.(Still ready for my refund though!)
On Halloween, as a mom of teens, I beg of you… let them be young just a little longer. If someone trick or treats at your house & they look too old… just give them candy anyways. It’s not hurting anything. Their bodies may look big & grown but they were babies not long ago.
@drafthouse The problem is…no one knows you’re doing this/ the bill is placed in front of us during the movie when it’s dark. The 5 groups we talked to didn’t realize they were given a service charge so they tipped off the total. This feels very intentionally sneaky!
@drafthouse we ❤️you-We are loyal patrons/ even buying puzzles& Togo food during the lockdown. Tonight though-we got a $14 “service charge” on our bill (in addition to what seems to be higher food prices). The explanation”Alamo is trying something new to pay us more$” srsly?
Hi @KLM - it’s the 83rd day since I was dropped off in Europe with no luggage. Do you have my reimbursement check today? (This is me coming home from Normandy / I was able to buy a sweater at a gift shop )
@KLM today marks 83 days since you lost my luggage and left us stranded in Europe with nothing but what you see here. Twenty days in Europe… with a hat. When are you sending me the compensation you owe? #makeitright
@klm thank you for the response… which is what I’m used to since June 17… a month response! All you ever say is “it’s being handled”… ha… just like my luggage?
@KLM you have been pushing me off since June 17 when my whole family arrived in Paris from austin, tx with no luggage. As recently as last week you said you’re just too busy to get to it…
@RobieDodson I would like to apologize for the inconvenience this may have caused. Please send me a Direct Message (DM) with your full name, booking code and your Customer Care reference number (e.g. C-123456) so I could check.