Rodney McKenzie

[Rodney McKenzie @RodneyEMac]

@sweetgreen Your store in Uptown Charlotte isn’t following the order. I am a faithful everyday customer but that’s gonna change if they can’t get the dressing right. Second strait order wrong and I can’t call the store. Please help

[Rodney McKenzie @RodneyEMac]

@HomeDepot I can’t get any help in the Oxon Hill MD store. No one answers the phone or they hang up immediately. I’m taking my business to @Lowes if I can’t get decent service. I’m willing to lose a $1K deposit because your service is unacceptable.

[Rodney McKenzie @RodneyEMac]

@DestinationXL Awesome experience today in store 09894. Vernon provided the best service I’ve had in any retail store in years. Friendly, proactive and knowledgeable.

[Rodney McKenzie @RodneyEMac]

@cvspharmacy Back at it again. Been on hold for 30 minutes. Still waiting

[Rodney McKenzie @RodneyEMac]

@cvspharmacy Does anyone answer the phone in the pharmacy? Calling about a prescription is real. On hold for 20+ minutes and still waiting. Next prescription @Walgreens

[Rodney McKenzie @RodneyEMac]

@CapitalOne Trying to use a travel credit and I’m being charged a higher price than if I book directly. That is cheating your customer

[Rodney McKenzie @RodneyEMac]

@JosABank Follow up. The customer service experience suggested above was pointless. Five days and a few series of emails later and I still had to go to the store to return and their offer was to try again for the same price and the same free shipping that I can get on my own. Really

[Rodney McKenzie @RodneyEMac]

@JosABank I placed the same order twice and received the wrong merchandise both times. Now I am supposed to go out of my way to return it? Again? Sounds like a job for @MensWarehouse1

[Rodney McKenzie @RodneyEMac]

@JosABank Done

[Rodney McKenzie @RodneyEMac]

@SpotHero Thank you for the quick follow up. Great customer service 👏🏽👏🏽👏🏽

[Rodney McKenzie @RodneyEMac]

@SpotHero I got a space last night in DC via the app. Cost was less if I had waited. WHATS UP WITH THAT

[Rodney McKenzie @RodneyEMac]

@travelocity I can’t use travel credit to book a one way flight without waiting to talk to an agent???? Been waiting for a call since 1am. If the $ changes 🤬

[Rodney McKenzie @RodneyEMac]

@Instacart how do I get a refund due to me when your expected price is greater than the actual price? Been waiting for two months

[Rodney McKenzie @RodneyEMac]

@Costco VERY Disappointed Purchased a washer had it delivered and driver left it in the garage not installed. Five phone calls AND a trip to the warehouse later and I have no choice but to return it. NO CUST SVS. But there is also a #privacy issue with my personal info.

[Rodney McKenzie @RodneyEMac]

@Verizon A $25 shipping fee to send a cable card that is the size of a credit card and weighs 10oz? And there is a store around the corner

[Rodney McKenzie @RodneyEMac]

@NBASTORE I want to exchange an item and my only options are to pay 9.99 fee or track my own shipment and call back? REALLY. Then pay shipping AGAIN. REALLY

[Rodney McKenzie @RodneyEMac]

@BestBuy troubled and disappointed there’s no policy exception to extend return time for seniors not able to lift and carry 50” TV not working. Can’t help from out of state until past the return window. Wanted to replace with another brand. Can someone apply good service and help

[Rodney McKenzie @RodneyEMac]

@Yamiche Keep doing what you’re doing #professional #BlackGirlsRock

[Rodney McKenzie @RodneyEMac]

#WFUgrad congrats Kyle McKenzie.

[Rodney McKenzie @RodneyEMac]

@AmericanAir I just paid for an exit row seat and I can barely sit down. This is the same as any other seat. Those are my knees against the seat. What did I pay for