I designed my portfolio to share the most significant milestones of my career in product. 🚀
It was built with AI, I directed every decision. Claude Code just removed the gap between idea and execution.
Come check it out!👇 https://t.co/JteTA1riFV
#Anthropic#designwithAI
This is the future of Contact Centers and agentic customer service. It's a loop. Imagine every customer interaction instantly making both your AI smarter and your human agents sharper. That’s the loop. The real differentiator isn’t just automation, it’s the feedback cycle where automation itself evolves from every human conversation.
And spoiler alert, there ain't gonna be 100% agentic automation. There's no AGI coming (or at least no proof it's coming). A large majority of customer interactions will be automated, but you will always need humans in the loop. This loop though is when AI becomes self-aware, terminator style. Just kidding, but it will enable self-learning where the AI agents automatically get better by humans training the AI without the human even realizing it. And it's not just one direction, the AI agent will also be able to train the human agent from self-learning from it's own conversations with customers. The AI agent will be a live assistant for the human agent and humans will be a teacher for the agentic AI.
The future has the full customer journey in a single pane of glass.
The future has AI learning from humans and humans learning from AI.
The future is multi-modal and multi-channel with every form of customer communication in one platform with both AI agents and human agents.
The future is both inbound and outbound with AI agents automating anything you can think of in support, sales, or anyone in business.
The future launches next month with Dialpad
#agentic #aiagent
We get better on what we spend time and practice one-over-again. I listened to an interview to @alexcornell about his precision and obsession with language to influence people when presenting work. This week I wrote about this topic:
https://t.co/uVlenqguTx
Today I start a new project called Hallway Chats where I will tell my journey designing digital products and my learnings over the past few years. I invite you to read the first onboarding post and subscribe! 🚀✨ https://t.co/A15OckuDSb
Amo a @zander_supafast no puedo parar de ver sus videos. 🥹💖✨ acaso hay algun influencer igual de motion en figma?
Busco recomendaciones 🫶
#figma#motion
A todos nos importa el dólar, ahora tenes una herramienta construida con la mejor tecnologia para ver cotizaciones en tiempo real, comparar bancos, ver cotizaciones y brechas historicas, evolucion de indices y mucho mas.
https://t.co/iI3Tq5Pjva
Si sos usuario de #PedidosYa seguro veas que la app carga mucho más rápido que hace meses atrás. Una de las causas es que reimplementamos la Home usando el patrón de SDUI 🤓 - Acá te contamos el camino que recorrimos y las cosas que aprendimos >> https://t.co/DRpXdRXPFy @PeYaTech
En PeYa aprendemos todos los días de la mano de los mejores 😉
Hoy @Romideses , #UX Designer de @PedidosYa, nos revela cinco claves para diseñar tu propio plan de desarrollo potenciando algunas #habilidades únicas.
Lee la nota completa acá:👇🏽
https://t.co/f6QFI2m7H0
Van casi 9 meses que deje atrás @Despegar y me sumergí en el mundo del delivery en @peyatecharg. ♥️😍 Les comparto mi experiencia como #diseñadoraUX entre dos industrias diferentes de productos digitales. 🚀✨ https://t.co/YLUGzzkFIk
¿Querés trabajar en la compañía de Delivery más importante de Latinoamérica? Ayer este equipo de Tech en Buenos Aires de +40 profesionales cumplió 1 año 😀 y tenemos que seguir creciendo mucho para acompañar la escala que estamos teniendo. Contactanos y sumate! #pedidosya