Rompue

[Rompue @Rompuel]

@AM_Escucha Hi I've called your customer service but they said they couldn't book the ticket for me because it involves a Delta segment. I've also reached out to @Aeromexico via DM. Let me send my request to @AM_Escucha too.

[Rompue @Rompuel]

@Aeromexico Need urgent assistance booking an award ticket using Aeroméxico Rewards points. The website shows availability for a Delta + Aeroméxico connection, but it errors out at checkout. Can you manually ticket via DM?

[Rompue @Rompuel]

@Aeromexico Please help... I'm desperate... I've DMed my reservation and case numbers.

[Rompue @Rompuel]

@Aeromexico My award ticket was cancelled within 24 hours, but my redeemed Rewards points still haven't been returned. I've contacted phone and email support multiple times without resolution. Can someone please escalate this to the Rewards team and help restore my points?

[Rompue @Rompuel]

@Aeromexico DM sent. Please help! Much appreciated!