@AmazonHelp Yes, contacted your support team & they have raised a complaint to the concerned team & will be resolved only by 14th. Until then return is on hold and my money is also stuck. Your team is asking me to follow up to know the status. Is that how you ask customers to follow up?
@amazonIN@AmitAgarwal deeply disappointed with the refund process of Amazon. Being a loyal prime customer for more than 5 years, I'm let down by your customer service. Return is cancelled for unknown reasons and money is stuck for god knows how long. Did not expect this from you
@JBLaudio very poor customer servicing. I have complained multiple times to the customer care to return my product asap but it's of no use. Did I buy the product for my use or did I buy it for the service centre? #customerexperienceispoor
@JBLaudio I have bought JBL pulse 3 on June 14, 2019. Within a month of usage, the light show stopped work. Took 3 weeks for the JBL service center to repair. Within 2 days of receiving the repaired product, the speaker stopped working completely. It's been a month since I gave
@JBLaudio it for repair, haven't received any update. Technically after buying the product, I have had it for 1 month and service centre had it for 2 months. Replacement? Apparently they don't have the policy of replacement. Extended warranty? They don't have this policy too.