Merry Christmas from @SouthernRailUK! Thanks for refusing to re-print my return tickets and shafting me for £40 quid! Is this how you profit from not running half the time? No doubt you’ll have engineering works or strikes over Xmas anyway... oh wait 🤦🏼♂️
@KensingtonRoyal when we win, can you throw one of them mad parties, with the Red Arrows flying over The Stones, Adele, Robbie, the Gallaghers, Elton, Ed Sheeran, Craig David, Fatboy Slim etc and we can all party with @HarryMaguire93 down Horseguard’s Paradade? #ItsCominHome
@GreenStar_UK "Official Twitter account of Green Star Energy, a UK energy company offering better service and lower bills."... No, they just make you chase for 7 weeks to close your dead Grandfather's account. Kind of an ironic meme...
@GreenStar_UK Thanks but, the apologies sound like an old record now, and this department it’s ‘raised with’ are making your team look stupid. I’d suggest you politely ask them to get their fingers out their arses now. I’ve been more than patient over the last few months #greenstarenergy
@GreenStar_UK I’m guessing you’re the same person? There’s your confirmation, so now some needs to respond, without an empty promise of the next 5-7 days
@GreenStar_UK Oh come on, you've got a record of the message thread! I was promised a call back within 7 days, a week ago. Why is it taking this long for someone to actually contact me, you were quick enough to send another bill out? It's an embarrassment, my grandad's been dead since October!
@GreenStar_UK @GreenStar_UK"We commit to responding to you promptly and to addressing your complaint with complete fairness and confidentiality." Translates as: "We'll hide behind social media for 9 weeks, send another bill, and ignore you"... Seems fair 😂#badcustomerservice#greenstarenergy
@AnneMuir3 Thanks Anne. It’s embarrassing. I’ve now had a reply asking 7 weeks later to prove he had no assets AGAIN? Death certificates etc have already been sent and they’ve acknowledged them. Hope you get what you’re looking for in the end 🤞#GreenStarEnergy#badcustomerservice