The Royal Mint

Tweeting 1,100 years of history (and counting!) as the original maker of British coins, home of precious metals.

[The Royal Mint @RoyalMintUK]

@JessicaKat84102 @Brooke_94 Hi Ben, Was it a DM or Live chat you tried to contact us on?

Kind regards
John

[The Royal Mint @RoyalMintUK]

@GoochMandi45978 Hi,

The chat is currently live but to send a DM the easiest way is to go our page ( Facebook, Instagram) and select message.

kind regards
John

[The Royal Mint @RoyalMintUK]

@PeisinoeUK Good afternoon,
Like most larger business, we do not use the public phone lines that you see. We understand why you would check this but Unfortunatley it would not show our lines. on a public site.
I assure you our phone lines are down and our team are working to resolve this

[The Royal Mint @RoyalMintUK]

@PeisinoeUK Good afternoon,

Please pop us a DM and I can double check this for you. I apologise for the wait

Kind regards
john

[The Royal Mint @RoyalMintUK]

@Dominic42030252 @PeisinoeUK @Stephen_Asbury Good afternoon,
Our live chat is available throughout the day. However, because it is an instant chat service, if the agents are already assisting multiple customers, the system will temporarily prevent additional users from joining until the current customers have been helped.

[The Royal Mint @RoyalMintUK]

@FPL_Fly Thank you😍 we really apricate the feedback ....here is a free hug from us all and a coin emoji 🤗 🪙

[The Royal Mint @RoyalMintUK]

@marksey37025660 Pop on to facebook is the easiest way. Click on the Royal mint page, and the message :)

It'll them come privately to me .

Kind regards
John

[The Royal Mint @RoyalMintUK]

@PeisinoeUK @Stephen_Asbury Good Morning.
Thanks for bearing with us
Our phone lines are currently down due to a technical issue, and our team is already working to get everything fixed. We don’t have a confirmed restoration time yet
You can still reach us through email or live chat.

[The Royal Mint @RoyalMintUK]

@FsuTHC4 @TheSilverLion1 Good morning,

We absolutely can sell to you and are happy to help you with your purchase. Pop us a DM or for an instant response click on our Live chat and we will help.

Kind regards
John

[The Royal Mint @RoyalMintUK]

@JosieWales99 @crislar Please pop us a DM or contact the Team via live chat and they will be happy to help.

[The Royal Mint @RoyalMintUK]

@JosieWales99 @crislar Good evening,
Sorry you have not been able to get in touch.
Our telephone lives are experiencing technical issues at the moment, but we are working to get this resolved ASAP. Unfortunatley This has generated a lot more email and webform traffic.

[The Royal Mint @RoyalMintUK]

@crislar The team are currently working on the phone lines and hopefully these will be restored soon, but it has caused additional email traffic, which we are working hard to respond to as quick as we can

In the mean time contacts via DM or for an instant reply via Live chat

[The Royal Mint @RoyalMintUK]

@melbor80 I'm sorry to hear about the trouble you’ve been having with your account — I understand how worrying and frustrating this situation must be.
Please send us a direct message and we can pass your details to the relevant team and request an urgent update for you.
John,

[The Royal Mint @RoyalMintUK]

✨ Gold Ascends. ✨

With prices recently surpassing £2,500 per ounce, the value of a single 400 oz gold bar surged to over £1 million.

In times of uncertainty, gold continues as a safe-haven asset.

[The Royal Mint @RoyalMintUK]

@PeisinoeUK @Stephen_Asbury I’m sorry you’ve had this experience. Our lines are extremely busy, and the team are working hard and doing their very best to help as quickly as possible. If you send us a direct message with your order number, I’ll get this followed up urgently so we can resolve it for you.

[The Royal Mint @RoyalMintUK]

@bourik504 Good evening, Please contact us directly and we will be happy to check for you.
Kind regards
John

[The Royal Mint @RoyalMintUK]

@chins222 Congratulations!!! Good luck with lever 2😉🔎

[Bobby Seagull MBE @Bobby_Seagull]

I've loved puzzles, patterns and cracking codes for as long as I can remember. So this honestly feels like a dream come true 🤯🔐

I'm thrilled to partner with @RoyalMintUK to launch their groundbreaking code-breaking coin, The Penny Drops, and I'm officially Player One of the Great British Treasure Hunt 🏆🔍
More info: https://t.co/0YB4ceTse7 🔗

As well as being a beautiful collectable coin, it's a fully functional decoder 🪙 Every symbol, letter and intricate detail plays a crucial role in cracking a series of mind-bending puzzles rolling out over the next three months 🧩

The best part? You can start playing TODAY, even without the coin 🚀And if you want to unlock every level and crack all the clues alongside me, grab your own coin online 🔐

This combines everything I'm passionate about – a bit of history, mathematics, problem-solving – all into one epic national challenge 📜➕🧠

I genuinely can't wait to see how many of you get involved. Let's prove we can solve this together 🧠✨

👉 Find out more and join the hunt via @RoyalMintUK 🔎

#TheGreatBritishTreasureHunt #CodeBreaker #PuzzleChallenge #ThePennyDrops #RoyalMint #ad

[The Royal Mint @RoyalMintUK]

@jasbirmanchanda Good evening,

Sorry to hear you have you have been having problems.

Please DM us and we can take a look into this for you.

Kind regards
John