Roy Bailey

Software Architect with a keen focus on; architecting for agility, Domain Driven Design, Software Craftsmanship, Lean, micro-services, Enterprise Scale Apps.

[Roy Bailey @roysbailey]

@Vitality_UK when will the web site member zone login be working? I have not been able to logon for days (the "its not you its us" message)! I have sent a whats app and no response.

[Roy Bailey @roysbailey]

@LNRailway Thankfully got on a train back toward new street. I dont really want my wife and daughter (as two females, one a child) having to go into central Birmingham to change trains to Lichfield. Can they disembark at Birm International for so I can pick them up?

[Roy Bailey @roysbailey]

@LNRailway My wife and daughter are in London trying to get back to Lichfield Trent valley. It looks like your trains are cancelled on this route. What do they do? Can they use their 2x Off-Peak Family Travelcard on a different route or provider?

[Roy Bailey @roysbailey]

@LNRailway Can you confirm they can do this on their existing ticket without any other charges? Their ticket is a 2x Off-Peak Family Travelcard from London Euston to Lichfield Trent Valley. Please just confirm they can travel that route via Birm New Street?

[Roy Bailey @roysbailey]

Hi @ABRmagazine. Looking forward to the festival! I can see a list of who is on at which location, but I cant see a schedule of who is on when (so I can plan my time at the event). Can you send a link?

[Roy Bailey @roysbailey]

@ThreeUKSupport Just to be clear, I was not calling for you globally banning it on your platform. I was asking you put the choice into the hands of your customers, so they can opt in or out. You already offer this choice for calling premium numbers - I am asking for the same approach as that.

[Roy Bailey @roysbailey]

One of our family mobiles has been scammed by https://t.co/phwEds1G01. We have never subscribed, but receiving unsolicited texts from 66299 which attract a charge on our bill. How do we stop it? Instructions at https://t.co/PDC5dsLFtb unclear...
@ThreeUKSupport @Oxygen8Group

[Roy Bailey @roysbailey]

@ThreeUKSupport Thanks for getting back to me, but thats a really poor situation. It leaves your customers (like me) open to being victims of fraud (as in this case). I cant understand why @O2, @EE and @VodafoneUK can do it, but @ThreeUKSupport cant. How am I going to stop it happening again?

[Roy Bailey @roysbailey]

@ThreeUKSupport Hi Jordanna. How do I get a refund for this, it is fraud? Also, I want to disable all paid services like this from the 4 accounts I have with you. I dont want premium numbers, or the ability for an SMS to charge my account. Can you disable these services?

[Roy Bailey @roysbailey]

@Payforit_Sucks @ThreeUKSupport @ThreeUK Many thanks. I will try that wording. Interestingly, at this https://t.co/PDC5dsLFtb it mentions testing the following phrases.... STOP, or Stop Getfitcoach’ to 66299 or GetfitcoachSTOP to 66299. Does not mention STOP ALL. But trust you more than them, so will try that! Thanks

[Roy Bailey @roysbailey]

@Payforit_Sucks @ThreeUKSupport @ThreeUK Tha is for that. Will contact them. In the interim, how do I stop any more happening? In there terms there are 3 different instructions for stopping. All replying to number with different forms of stop text... called getfotcoach, no answer.

[Roy Bailey @roysbailey]

@LichfieldNPT @LichfieldPolice Many thanks Mark. Your advice is sound and understood! A quick google shows the updated guidance says the duration of your walk, must be more than that of your drive. Many thanks for all the work you and the team are doing. Take care. 👍

[Roy Bailey @roysbailey]

@LichfieldNPT @LichfieldPolice Thanks, that's most useful, but seems at odds with the signs on the car parks. Can you clarify how far were able able to travel (in miles) to take exercise please? As I have not travelled at all for exercise as thought it was not allowed.

[Roy Bailey @roysbailey]

@ThreeUKSupport Hey Scott, I need to move a number in my account, to my sons new account in his name, and close my account. Initial advice I got said could be done within 24hours and old account closed. online chat said had to wait till end of billing period. Not happy with second response.

[Roy Bailey @roysbailey]

@ThreeUKSupport 20mins in shop and cant help. Call 333 and 25 mins on hold before cut off. Then the icing on the cake was this chat! #nochannelworks!😤

[Roy Bailey @roysbailey]

@Vitality_UK memberzone broken, 95% of our points have gone, and cant generate cinema codes! 2nd week on the trot we are unable to generate codes, even though have earned them!

[Roy Bailey @roysbailey]

@geoffdoesstuff drat... Foiled by those pesky technical constraints! #PythonRocks

[Roy Bailey @roysbailey]

@geoffdoesstuff hey Geoff... Knock it out in node js! Be a rebel!