Hola

[Hola @RtnGarfield]

@flipkartsupport Sent

[Hola @RtnGarfield]

On a nice sunny day with no rains and it being completely dry, why am I seeing a RAIN FEE when I am meeting the requirements for free delivery of a MINUTES ORDER?
Your chat bot is not connecting me with a human support agent.
@flipkartsupport

[Hola @RtnGarfield]

@flipkartsupport @_Kalyan_K Having a BOT and/or using AI for predetermined responses IS NOT RESOLUTION.

It a pathetic wall that you have set up.

[Hola @RtnGarfield]

@flipkartsupport @Flipkart
Placed order for a particular product three times. Each time delivery got canceled because of 'some technical issues by the logistics team'. Call center unable to help. What is wrong with you all?

[Hola @RtnGarfield]

@flipkartsupport @_Kalyan_K Hiding behind the term 'technical issue' for all the three orders does not constitute 'resolution'.
Resolution is your team addressing the 'technical issue' and delivering the order.

[Hola @RtnGarfield]

@flipkartsupport @_Kalyan_K No solution has been provided. Only a generic response which IS NOT ADDRESSING THE ISSUE - WILL I GET THE DELIVERY IF I ORDER THE PRODUCT? WHY IS LOGISTICS UNABLE TO DELIVER THE ORDER ALL THE THREE TIMES I HAVE ORDERED IT ??

[Hola @RtnGarfield]

@flipkartsupport @Flipkart @_Kalyan_K
Three orders between Oct 2025 and Jan 2026 all get canceled by the logistics team after about 10-12 days without any reason provided. Support gives only condescending platitudes without providing any real resolution like ensuring delivery of the order. What gives?

[Hola @RtnGarfield]

@AbidkingB Group A. Their feet are firmly planted on the ground.

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@SamsungIndia Have sent DM. Please check and revert.

[Hola @RtnGarfield]

@SamsungIndia
Disappointed with your quality. My Series 8 QA65Q80AAKLXL TV conked out just a few days after the warranty ended.
Last year, the motherboard got changed in warranty. Now the panel has died. Replacement of panel cost is like buying a new TV. You just lost a customer.

[Hola @RtnGarfield]

@parija_d @GabbbarSingh Guess you are that kind of a doctor who will put your patient on the latest invasive treatment without first trying something simple that was in vogue years ago.

[Hola @RtnGarfield]

@TataSumoGold @TataMotors
@tata_cars I have a Sumo Gold purchased about 8 years ago. It is due for service. Your dealer Puneet Automobiles is refusing to take the vehicle for service claiming that the parts are not available.
Please advise.

[Hola @RtnGarfield]

@HarUniversity Most of the PCBs are MADE IN CHINA.

[Hola @RtnGarfield]

@ViCustomerCare Hi. How long does one have to wait?

[Hola @RtnGarfield]

@ViCustomerCare
Hi. International roaming pack activated from 3-1-2025.
Unable to get internet access. Flight is taking off at 3:00 AM. Unable to reach customer service agent because time is AFTER MIDNIGHT. How to resolve the issue?

[Hola @RtnGarfield]

@ViCustomerCare Hi. It is more than an hour since I contacted you. Your tech team has not been in touch. The issue is not resolved yet.

[Hola @RtnGarfield]

@suunil31 @nine7789 @malikgarv @ShiprocketIndia @SR_SHIVIR @ShiprocketCare The 'human' bits can see ONLY the same info that we can see on the tracker. THEY can't even reach out to the delivery partner. AND THEY CLAIM TO PROVIDE A PLEASANT EXPERIENCE.

[Hola @RtnGarfield]

@suunil31 @malikgarv @ShiprocketIndia Only cowards and those who don't want to give their customers a good experience will use chatbots.
There is a delivery stuck at the final delivery hub for one week. Their response to complaints is tracking link. 🤦

[Hola @RtnGarfield]

@ShiprocketCare
Why is a parcel that has reached the final delivery station on 5-Nov not been delivered till date?
I have hidden personal identifying info. Will share on DM.

[Hola @RtnGarfield]

@BombayShavingCo I have hidden personal identifying information in the above image.
Will share the details via DM.
Why don't you (or your logistics partners) have any contact number on which customers can call ?

[Hola @RtnGarfield]

@BombayShavingCo
Order placed on 29-Oct reaches final delivery hub in 5-Nov.
No further action on this till now (one week later) even though I have reached out to you on 5-Nov.
All that your team does is send me tracking link.
Do you really think your customers are stupid?