Over a month ago, I decided to play on @rollhub_com after they offered a substantial deposit bonus and lossback promotion for new VIP players. I was initially skeptical, but I had friends who had played there, successfully withdrawn their funds, and vouched for the platform, so I decided to give it a chance.
I deposited $66,000 and, after a good session, turned it into approximately $140,000. When I requested my withdrawal, my account was placed under KYC review. I fully complied with every document and verification request, expecting the withdrawal to be processed shortly after.
Instead, I've now been waiting for over a month with no resolution.
During this time, I spoke with @casinoexilee, who was affiliated with RollHub, and was given multiple and often conflicting explanations for why my withdrawal remained pending. I was told there were provider flags unrelated to the games I played, and I was also accused of being an alternate account simply because another verified user was from the same country. None of these explanations made sense to me, and there has been no clear communication or evidence provided.
As things stand, my withdrawal remains unpaid, and I've been left completely in the dark. I'm hoping @rollhub_com finally addresses this matter and processes my withdrawal as soon as possible.
Anyone involved in sports betting space would advise to say away from @streaksjb. Broke fraud, begging for money on daily basis and doesn't settle owed bets placed for him.
Since this has turned into a whole saga, might as well have some fun.
$1000 giveaway. 2 winners, $500 each.
RT this and drop your best conspiracy theory on what ACTUALLY happened here 👇
funniest ones win. you got 24h.
Today has been full of surprises.
The owner of @dopexyz just reached out to me and compensated me with the promised $40,000.
I'm attaching his message below because, honestly, I was both surprised and confused by it. If what he's saying is true, it appears there may have been some kind of coordinated exploit carried out against the platform. If that's the case, I do feel for a new operator having to deal with something like this.
I guess we'll see the team address this publicly soon, and hopefully more information comes to light.
Good morning everyone!
Just woke up and read this pile of shit pure fraud of a reply.
1. I only ever had one account on Dope, you falsely matched me with another player doing blackjack on your site who BTW also lost money.
2. Haha, I was playing blackjack and your originals, how is it possible to double side bet WTF? You are lying in front of the whole public now.
3. How did I bonus abuse? I only claimed lossback on my first deposit and then re deposited 2 weeks later just to get scammed by you after waiting over a week to withdraw?
You are not building or operating anything transparently.
I am attaching screenshots of my DM with owner below, all lies and trying to force me to accept a $40k deposit refund instead of a close to $100k cashout.
I rejected it and even went as far as to offer him to just refund all my deposits so I don't waste time on this matter anymore.
Good morning everyone!
Just woke up and read this pile of shit pure fraud of a reply.
1. I only ever had one account on Dope, you falsely matched me with another player doing blackjack on your site who BTW also lost money.
2. Haha, I was playing blackjack and your originals, how is it possible to double side bet WTF? You are lying in front of the whole public now.
3. How did I bonus abuse? I only claimed lossback on my first deposit and then re deposited 2 weeks later just to get scammed by you after waiting over a week to withdraw?
You are not building or operating anything transparently.
I am attaching screenshots of my DM with owner below, all lies and trying to force me to accept a $40k deposit refund instead of a close to $100k cashout.
I rejected it and even went as far as to offer him to just refund all my deposits so I don't waste time on this matter anymore.
So tired seeing these new sites scamming the fuck out of players and doing nothing till they get called out publicly. Hope you get your cash out bro GL
I have wagered over $300M on online casinos and have never experienced anything like this.
Last month, I signed up to @dopexyz and deposited $30,000, which I lost. I claimed my lossback and returned earlier this month with another $40,000 deposit.
I played the same way I had initially played, eventually dropping to around $5,000 before turning it around to nearly $100,000 and attempting to withdraw.
That is when the problems began.
My VIP host, Rob, was the only person who consistently tried to help. I was told my account had been flagged for AML because of my betting pattern and wager volume. This was confusing, considering the exact same activity had apparently been completely fine when I was losing.
I was told the relevant department had been contacted and that the issue was being escalated. I was then directed to live support, which was initially unavailable. When it finally became available, an agent named Preston responded once, said they would investigate, and then stopped replying entirely.
I have contacted live support repeatedly. My messages have been left on read and ignored for days. Friends contacted the same support channel and received immediate responses, so this does not appear to be a general support issue.
The situation became even worse when I cancelled and attempted to split my withdrawals. The funds were not returned to my balance, leaving close to six figures effectively unavailable for days.
It has now been almost two weeks without a withdrawal, a clear explanation, or a final resolution.
The explanations have also continually changed:
• First, I was told I had been flagged for AML due to insufficient wagering.
• Then I was told Pragmatic had flagged my account.
• I was told Pragmatic would respond to resolve the issue.
• Nearly two weeks later, I am apparently still waiting for that response.
For clarity: I categorically deny multi-accounting, bonus abuse, or any similar conduct. This is my only account. I have wagered approximately $385,000 against $70,000 in deposits—more than 5x my deposits in wagering.
I have tried every private channel available to me. I have been patient, cooperative, and have given the operator ample time to resolve this privately.
I did not want to go public because I believe @dopexyz is a relatively new operator and I would prefer to see them succeed. But at this point, I need a clear explanation and access to my funds.
@dopexyz — please resolve this publicly or privately. I am happy to provide any information required to verify my account and activity.
I hope the team does the right thing and resolves this fairly.
@crypto_bitlord7 @Skelhorn He says he was sleeping but he told him he can’t increase the limit so he wasn’t asleep 😂.
This skel guy is in his own world, utter clown.
This is sad to see many including myself thought @Skelhorn was a legitimate operator. Looks like it remains the only sites you can trust with $100,000+ and winning big are @Stake and @Roobet.
Don't touch anywhere else! (@yeet is good too forgot my bad fam)
Thanks to @Skelhorn for the capped withdrawal limits and predatory tactics, you won yourself an extra 280k.
You say, you made an exception for VIP players but you will not raise my limit due to me going public and "Spamming you"
Ok, enjoy the 280k, hope the community sees this.
Just unlocked a VIP stake deal that most high rollers never see.
5–6+ fig active depos required.
Includes
Juiced welcome bonus.
Elite lossback + custom boosts on request.
Limited access - DM me if you are a serious player, if you are a poor bonus abuser don't bother as I will call you out and nuke your rep afterwards.