@bigbasket_com Will never ordering again from Bigbasket, you guy's just lose an valueable customer because of your shitty customer resolution support and shady behaviour, and make sure to tell this experience when someone mentioned or ordering from your platform @bigbasket_com@jagograhakjago
Ordered BB Royal Atta but the manufacturing date, expiry date, and batch number are erased from the package. How can customers verify product safety? @bigbasket_com
Please issues me immediate exchange/return or refund my amount? What about my dinner now?
BNN-2131093993-20261016
@bigbasket_com Yes he connected with me but he didn't provide me an proper resolution he said place the same order and make the payment twice is this kind of resolution you guy's are providing there ??even if want to place the same order why did I place an order with you? @bigbasket_com
@bigbasket_com@jagograhakjago No proper resolution is provided from your associate, he even insisted me to place the same order and make the payment again, really?? are customer supposed to bear the cost of your mistake what kind of resolution is this??
Will think more than twice before placing an order
@bigbasket_com Please provide me an immediate resolution this kind of behaviour is not accepted, even your app doesn't provide me any option for quick exchange or return request, you guy's just ruined my family dinner @bigbasket_com@jagograhakjago
Every time an your's technician works near the pole where my connection is, my wifi gets no internet. I’ve already informed him, but the issue keeps happening when he fixes other connections. Now it’s down again. Resolve it asap @Airtel_Presence
service request no 11039537104
Visited Nehru Bus Depot yesterday to renew my student concession pass, but they said the server/website has been down for over a week. I travel daily by DTC as a day scholar, and this is causing problems, especially while changing buses. Please fix this soon. @dtchq_delhi
Order id NTLHRDKPN99992
Really frustrating and disappointing. Received a torn and damaged product, and instead of a replacement, your app support didn’t even listen to my issue. Is this what your after sales service looks like? @zeptocares@ZeptoNow@jagograhakjago
@zeptocares@ZeptoNow@jagograhakjago Need an immediate resolution my time isn’t yours to waste is this really the “best delivery experience” you promise? If this continues i will have no choice but to raise a consumer grievance over this shady behaviour.
@zeptocares@ZeptoNow
My mom's ice cream tub was delivered late and packed in a plastic bag so it arrived melted. It was meant for guests. Instead of a refund or replacement you're offering useless third-party coupons. Really disappointing
Order id KURGKDKPJ37552
@zeptonow@zeptocares
@zeptocares No resolution yet. This image reflects your cold-chain system. The ice cream was delivered late, packed in a plastic bag, and arrived melted. Despite reporting the issue, there's still no refund or replacement.
Is this the customer experience you stand for?
@jagograhakjago