Rushi Surana

[Rushi Surana @Rushi99]

@kotakneosupport Your response pretty much tells me to switch broker. Thank you.

[Rushi Surana @Rushi99]

@kotaksecurities, for Copper option writing, most brokers require around ₹3.2 lakh margin per lot, while your platform requires nearly ₹4.15 lakh. Please reduce the margin requirement to bring it to a more level playing field and allow us to deploy strategies more efficiently.

[Rushi Surana @Rushi99]

@kotakneosupport @kotakneosupport your email doesn't justify why the high margin and how come only your platform needs more margin than other. It doesn't explain why it is always this high.

[Rushi Surana @Rushi99]

@kotakneosupport @shripalpshah @Ashish1Nanda - how is this extra margin justified, when the risk is completly mine even when deploying condor? There is almost 33% of extra margin when compared with other brokers..

[Rushi Surana @Rushi99]

@kotaksecurities what are the charges for physical delivery of a stock? I have got the stocks in my account to delivery.

[Rushi Surana @Rushi99]

@kotakneo @MCXIndialtd orders are not getting executed, need you to look into this. #MCX

[Rushi Surana @Rushi99]

@kotakneo I have a position open.. Not showing me the PnL for the same..

[Rushi Surana @Rushi99]

@kotakneo @Ashish1Nanda below positions were Auto squared of for one of my accounts. There was margin miscalculation from your end. Margin miscalculation complaint was filed earlier as well. Why should we pay extra brokerage for your mistakes? Please revert this charges.

[Rushi Surana @Rushi99]

@Ashish1Nanda This is for already existing position.

[Rushi Surana @Rushi99]

@Ashish1Nanda Analysis of MCX Commodities is considering the lot instead of total size.. because of which the PnL and max profit loss is not calculated properly.

[Rushi Surana @Rushi99]

@zerodha Sent the ticket number in DM

[Rushi Surana @Rushi99]

@kotakneo for natural gas, why the option chain is not showing the call strikes above 415 on kotak neo when it is showing on MCX's website?

[Rushi Surana @Rushi99]

@zerodha I have tried the steps from the link you mentioned. However, I am still not seeing the margin as one. Need help.

[Rushi Surana @Rushi99]

@kotakneo - All my positions were auto square off by the admin at 1:57 PM today. Why was this done and why was I not notified?

[Rushi Surana @Rushi99]

@HarpeeetSingh3 I had a conversation with Kotak product lead and team, they said it is a known issue and they are working on resolving this. The problem with Zerodha is that one can't use the same margin for both the Equity and Commodity segment.

[Rushi Surana @Rushi99]

@kotakneo Please get this fixed at earliest, I need to hedge my positions.

[Rushi Surana @Rushi99]

@kotakneo why the option chain is not showing the strikes of 410 on kotak neo when it is showing on MCX's website?

[Rushi Surana @Rushi99]

@kotakneo I have checked on other broker platforms, and they are allowing trades on these strike prices.

[Rushi Surana @Rushi99]

@kotakneo The final margin in the basket is not getting calculated properly. For 900 qty it is showing ~57L however the actual margin used is ~75L. Please correct this.

[Rushi Surana @Rushi99]

@kotakneo It is working now. Please would you tell what was the issue?

[Rushi Surana @Rushi99]

@kotakneo Orders not executing.
Please find the screenshot attached. Please resolve it quickly.