ruth andrew

[ruth andrew @RuthA42]

@JustEatUK @Barayez_ @McDonaldsUK Deacon, Sarah & others via email have looked into this. They have ALL refused a refund and said that is the final decision. Hence closure of accounts and taking further steps. You get away with this because most people give up…..I will not

[ruth andrew @RuthA42]

@JustEatUK @UberEats I have. Yourself and Sarah, plus numerous people via email, have refused a refund and said this is your final decision & you’re unable to explain why just said it’s your policy. I am now taking further steps and we will be closing 5 accounts

[ruth andrew @RuthA42]

Update on diabolical @JustEatUK apparently they can not refund the order as I have had vouchers…some from opening the account to separate my son & myself and ones which my son and sister have had too. Back to @UberEats for all of us

[ruth andrew @RuthA42]

@JustEatUK @UberEats I have Deacon and the above if from your reply

[ruth andrew @RuthA42]

@JustEatUK

[ruth andrew @RuthA42]

@JustEatUK absolutely disgusted with Just Eat. Ordered McDonald’s on Mother’s Day and half the order was missing. They’re reply….nothing they can do & no refund

[ruth andrew @RuthA42]

@JustEatUK I received the email in my screenshots (added) at 21.05 tonight. Still no explanation why. I am absolutely furious

[ruth andrew @RuthA42]

@IITR07II @JustEatUK Honestly flabbergasted with them tbh. All drinks & desserts were missing & they’re refusing to refund. 3 separate people looked at it. I’ve said if was a supermarket it would be dealt with immediately. It’s 2 weeks today I first emailed them when was missing. It’s the principle

[ruth andrew @RuthA42]

@JustEatUK Thank you very much. I have DM’d you

[ruth andrew @RuthA42]

@rzcal_ This has been going on for two weeks. Backwards and forwards with emails. I first emailed them once the delivery driver had realised on Mother’s Day.

[ruth andrew @RuthA42]

I have asked @JustEatUK why I can not have a refund and had 3 replies, from 3 different people, saying they’ve looked into it and and they can not refund it…a generic message. I know this!!! No mention of why. A whole large bag of desserts and drinks. How can this be right?!

[ruth andrew @RuthA42]

Check out my referral link for Crumb! For everyone that joins, we will donate to a local pet shelter.
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[ruth andrew @RuthA42]

@Sun_Bingo I am absolutely disgusted with my treatment off you. I will never use any of your products again and this will be going on all my social media and large social media groups, I’m a member of, to warn other people!!!

[ruth andrew @RuthA42]

@JDVanceNewsX Firstly I think you’ll find Europe is a continent and secondly it isn’t legal in the UK 🙄 you’re just stirring up hatred

[ruth andrew @RuthA42]

@BarclaysUKHelp She does not have X unfortunately. She has been in touch with helpline etc and they can not help. Do you have a manager’s phone number please?

[ruth andrew @RuthA42]

@Barclays I can not believe you have said my friend can not have her £500 that YOUR cashline did not dispense when YOUR bank was down!!! Go to the police you said!!! Absolutely disgusting!!!

[ruth andrew @RuthA42]

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[ruth andrew @RuthA42]

@AsdaServiceTeam Hi…thank you. I can not see a link. Shall I just DM the X account?

[ruth andrew @RuthA42]

@asda hi….please can you tell me how to speak to a local store about an Uber Eats order? Thank you