@HastingsDirect Hello, Nicole,
Thank you but I did all this on 19 0ctober and it was ignored. It's still waiting in the stream, as are my unanswered emails. However, I will do this again. Anything is better than dealing with your ignorant call handlers. What's are the odds it will be ignored?!
@HastingsDirect Three weeks on and still nothing. All I want is to report a no-fault claim so I can get my car fixed. Why is it so impossible to get a basic response from you?
@HastingsDirect It's practically impossible to get through to anyone on this number. It's horrendous! I beginning to think there can only be 3 of you working there!
@HastingsDirect Yes, is Hastings complete incompetence and neglect likely to invalidate my non fault claim. The fact this has happened to my beautiful car is awful enough without the additional distress of this! Thank God there were no fatalities!๐ Are these your normal standards of practices?
@HastingsDirect Right I have emailed the complaints reference number to you. I have hear nothing from them since 22 October - What's the betting I still won't!!