@asda order due for delivery last night between 6 and 8. Didn't turn up. Rang customer services, was told someone would call to arrange delivery this morning. No one rang, so called again. Was told it would be delivered between 1430 and 1500. It's not here. Will it come?
@CrossCountryUK chiltern railways forwarded you a delay repay claim I submitted on 23 Jan but I've heard nothing back. How long will it take you to process this?
@chilternrailway 1837 from myb - platform was taken off the boards more than 2 minutes before departure, so I missed it. Could have easily made it. Guard said it was overcrowded, but there was still standing room (I saw it leave). Please can you have consistent rules?
@chilternrailway I'm ten minutes early for the 1747 from Marylebone and it's standing room only. Second day in a row. Can we have more carriages please? This is not what I pay £47 day return for.
@chilternrailway two carriages on the 1647 from Marylebone? Durung half term? Are you kidding? 5 mins to departure and already people can't get on the train.
#corgihomeplan my 81 year old father is insured with you but has been without functioning heating and hot water for three weeks now. How is this good customer service?