@HiltonHotels@TB_Times My parents live in St Pete but had to evacuate owing to Milton. They had a booked a room at one of your hotels but you cancelled cause of the storm
but still charged them. Now you won't refund them? Is stealing from hurricane victims really your policy?
@HiltonHotels Your local reps got in touch with me Monday and promised the money had been sent on the 17th. But its now the 26th, and its still not arrived. Is this just more delay tactics? Are you going to return the money you inappropriately charged/stole from my parents?
@FLBlue I tried to pay for my next year's premium since apparently you don't have my auto-pay set up anymore and yet your phone line cut off before giving me a confirmation number. Please confirm you received my payment or staff your customer service line with real people please.
@BankofAmerica Your customer service line is impossibly frustrating for a long time customer. Please accept this feedback as I cannot for the life of me figure out how to reach a real person for my general question