Yo @fundedfamily just because your system recorded the closure late but the Trader has literal proof showing they were affected during the outage with timestamps should result in a clear account restoration.
Some are curious the reason for the “rebrand” I’m not it’s clear why.
Traded FFF, only bought 2 accounts. On 3/5 days for payout then Sunday, Nov. 1st Tradovate had an outage which affected many people.
Got logged out and recorded it happening live.
Sent it to them and got told it was outside the window.
Sent proof and still got denied.