S

[S @S26532726]

@petsukofficial can I have a customer service email address please? I have a clear that hasn’t been dealt with adequately via live chat bot.

Hay from two different orders has been mouldy and unusable. As a result of this, I’d also like to cancel part of an outstanding order

[S @S26532726]

@_DPD___UK I was waiting for something that I need urgently for my pet hence paying £7.99 for next day delivery and waiting for it 3/3

[S @S26532726]

@_DPD___UK I phoned your customer service line to complain. I had to give my parcel no 5 times as the phone operator could not understand me then insisted that the driver was going to attempt to deliver again which they didn’t do. I was waiting for something for my pet 2/3

[S @S26532726]

@_DPD___UK your drivers really are the lowest of the low if they don’t leave parcels blocking the wheelchair access ramp trapping me in or outside my home then they have the cheek to deliver the parcel to a safe place or neighbour I didn’t choose without knocking my door 1/2

[S @S26532726]

@Tesco you asked me to send you a message regarding persistent mouldy produce but you haven’t replied and it’s been several days. I received products that were mouldy when they arrived this week and a few more that became mouldy within 24 hours totalling £10 wasted this week

[S @S26532726]

@Tesco how do I get a refund for mouldy items received in my delivery? I throw away at least one item every week that is mouldy or inedible. I’ve taken photographic evidence of the items delivered today that were of an unacceptable quality. Happy to provide these photos to you.

[S @S26532726]

@Dpdcourier_FAQ @PetsatHome Those are my concerns and they are the very same concerns I have detailed in multiple complaints to you when your courier has done the same thing. I have no also posted publicly on X tagging you as a last resort.

[S @S26532726]

@PetsatHome please get new courier. I’ve complained about DPD multiple times doing this. They don’t even ring the doorbell. They’re just abandoned parcels on a wheelchair access ramp that I’ve just injured myself moving. I want to continue ordering from you every month

[S @S26532726]

@dpd_uk

Does this sleep remotely acceptable to you? I was at home. I’m a wheelchair user they didn’t knock and left all these parcels blocking my door which I’ve injured myself attempting to move

[S @S26532726]

@FatFace i’m still seeking a refund for an item ordered on Black Friday that never arrived. I’ve been charged £40 and asked repeatedly for a refund but you keep closing my customer service claim without responding.

[S @S26532726]

@FatFace I ordered a top on Black Friday to be sent to Perth store. I got an email informing me it had been sent to the wrong store and would be transferred to Perth. However, the top has not appeared and you are ignoring my requests to either fulfil the order or refund me.

[S @S26532726]

@Tesco I’ve had 2 deliveries cancelled by you in 3 weeks with less that 2 hours notice and no alternative offered, not even the option to collect the order from the store for those who are able to do so and no contingency plan for those who order online due to disability.

[S @S26532726]

@romanoriginals i’ve tried to resolve this privately. You have not refunded me for an item I’ve returned and have sent me another item that I did not order. I expect a refund for the item returned, not to be charged for the one I did not order and no more unsolicited parcels

[S @S26532726]

@DPD_UK_Helpline That is good, maybe you can show you driver the picture of where he left my parcel pictures of wheelchair ramps and pictures of porches and ask him which one the place he left my parcel is. How he can mix up a wheelchair ramp and a porch I don’t know.

[S @S26532726]

@DPD_UK_Helpline your drivers need training. The bright spark that delivered my parcel yesterday claims he left it in my porch. I do not have a porch. He left on the wheelchair ramp (again!) blocking the only way that I can get in and out of the house. #ableism

[S @S26532726]

@Docusign is there an issue with your app this week? Every time I try to log in it says Docusign is momentarily unavailable.

[S @S26532726]

@AmazonHelp You’re saying the same things I’ve heard before but nothing changes. Asking for the driver to be spoken to isn’t unreasonable and I was told it’d be done last week (after asking around ten times) but today I was told it wasn’t possible.

[S @S26532726]

Don’t use @AmazonUK if you’re disabled. I’ve had to complain more than ten times in a month due to parcels being thrown onto and blocking wheelchair access ramp instead of driver following delivery instructions or even bothering to knock the door.

[S @S26532726]

@AmazonHelp I been in contact with them. They assured me it was resolved but it keeps happening. I complained again today and the associate couldn’t give a toss so I need to close my account as it’s too dangerous to be trapped in or out my home due to parcels blocking the ramp.

[S @S26532726]

@AmazonUK perhaps you need to educate your drivers regarding how to knock a door and not confusing a shed for a wheelchair ramp (what you driver likes to call a front porch because they’re exactly the same thing 😆). A lesson in not forging signatures would be great also.

[S @S26532726]

@AmazonHelp I have a number of times.