[email protected]

[[email protected] @S41m488]

@Mohamma25568945 @MoHU_En Exactly

[[email protected] @S41m488]

@Motawif_SA why are refunds not being processed for the previous Hajj season? Money was taken quickly but no sign of refunds. Why is there a delay now?

[[email protected] @S41m488]

@MoHU_En Assalamu alaikum. Hope your well in sha Allah. I would request for you to please look into my Hajj application. I am still waiting for a refund from Motawif and they are providing us with the same answers and no payment. What is the delay?

[Zeeshan Sarwar @zeeshan172]

#motawifails

They're asking Hujjaj to tell them who is in what room, what hotels, when we're departing - they know nothing of our schedules and they are supposed to have organised it all!

This has been a DIY Hajj!

#motawifails
#paidbutfailed

[Zeeshan Sarwar @zeeshan172]

The inquiry starts now!! Share your stories, use #motawifails (yes, 1 F!) - alhumdullilah we're grateful we've been blessed to complete this once in a lifetime journey - however it's now on US to make sure the safety, security and spirituality of future Western Hujjaj is upheld!

[[email protected] @S41m488]

@Motawif_SA waiting for my e visa. When will it arrive? I'm due to fly on Tuesday

[[email protected] @S41m488]

@Motawif_SA assalamu alaikum. I am due to fly on the 4th July and have recieved my e ticket confirmation but haven't got our visas yet. Can you please email them to us

[[email protected] @S41m488]

@Motawif_SA assalamu alaikum. I am still on booking failed. I need an update on my application please, as I am due to fly out on 4th July.

[[email protected] @S41m488]

@Motawif_SA @AzeemAz04226968 48 hours are complete Thursday evening

[[email protected] @S41m488]

@Motawif_SA Ya Allah give me strength

[[email protected] @S41m488]

@ssiddiqui9244 @Motawif_SA @baklavabaklava4 We're in exactly the same situation. Sick and tired of these generic messages from @Motawif_SA

[[email protected] @S41m488]

@Motawif_SA I'm still waiting for you to sort my booking out. I've been waiting for the past ten days since you successfully took the payment. What's the delay now

[[email protected] @S41m488]

@Motawif_SA Assalamu alaikum. I need an update on my status. We are flying out on the 4th July and have no visa or ticket details yet. Your still sorting out people who had to miss flights this week because of your negligence.

[Dr Yusuf Shabbir @ibn_shabbir]

Several shocking messages coming through of Hajis not being given the rooms they booked, some having to share a room with non-Mahrams. Some could not board the flights they were promised. All of this despite paying a lot of money. Not acceptable. @Motawif_SA needs to sort this.

[Karima Kariche @zazkarima]

@MoHU_En I paid my hajj on motawif and because of their incompetence my hajj failed and I can no longer leave on 06/30. we are 50 french to suffer from the failure of motawif. why is motawif not sanctioned? Miss karima 20220612125413 id

[[email protected] @S41m488]

@FareedA24594239 @MoHU_En Ameen 🤲

[[email protected] @S41m488]

@gerrylondon19 @MoHU_En The audacity

[SuperSahdia @SuperSahdia]

@MoHU_En Allah forgive you for the suffering you have caused.
You are the custodians and have a duty to help fellow Muslims to complete their Hajj. I'm afraid it seems you've forgotten that and are thinking you're the actual owners so have a right to make things as difficult as you like