Salon Services Help

We love bringing you The World’s Top Salon Brands in our strictly trade only stores. Twitter Customer support is available Monday - Friday.

[Salon Services Help @SalonServicesUK]

@tariqah54730809 Hi there, thanks for getting in touch. You would need to be in the hair or beauty industry and apply for our trade card. Once approved you can shop online or in store. For more information click on the below link:

https://t.co/MKRklts22w

[Salon Services Help @SalonServicesUK]

Find all of our store updates, store services available and store contact details on our website: https://t.co/nz0dsFdsEZ
As always, stay safe and take care 💗

[Salon Services Help @SalonServicesUK]

@winfield_gemma Hi Gemma, is it one of our Olaplex kits you are looking for? These are both in stock at the moment 💕

[Salon Services Help @SalonServicesUK]

@landloulou Hi there, we have responded to your DM regarding this 😊

[Salon Services Help @SalonServicesUK]

@mminihan85 We have since identified an issue with emails being received from certain email providers- thank you for raising this! If you could please email [email protected] with your enquiry in the meantime whilst this is being looked into the team will be happy to assist.

[Salon Services Help @SalonServicesUK]

@embuzza Our stores are stocked based on the products we know are in demand in the area and sell well, these aren't products we currently stock at present but we will pass your feedback onto our category buyers to be taken into consideration for the future! 💕

[Salon Services Help @SalonServicesUK]

@chavetsteph @DPDgroup_news Hi Stephanie, thanks for getting in touch. Could you please DM us with your email address and order number?

[Salon Services Help @SalonServicesUK]

@embuzza Hi Emily, is there something in particular you are looking for and we can certainly check if this is something we stock?

[Salon Services Help @SalonServicesUK]

@Tyronne_LF Hi there, is it our Coventry store in Pilot trade centre you are referring to?

[Salon Services Help @SalonServicesUK]

@BeckybrownBrown Hi Rebecca, we're sorry to hear you are disappointed with the service received in store. If you have emailed our Customer Care team on [email protected] someone will be in touch shortly.

[Salon Services Help @SalonServicesUK]

@AbbyInez Hi Abby, are there any items in your basket excluded from use against this code? If not, code you please send us a screenshot of your basket along with your email address via DM? 💕

[Salon Services Help @SalonServicesUK]

@iamesthercole Hi Esther, if you could please DM us with the email address you have created the account with along with the correct one we can help with this 😊

[Salon Services Help @SalonServicesUK]

@notrowenaa Prices are the same in store and online, could you please confirm the item you are looking at and when your receipt is from?

[Salon Services Help @SalonServicesUK]

@notrowenaa VAT is always applied at the checkout on Salon Services so the total price you pay is the one displayed on the item including VAT. Prices for those without a trade card can be found on the Sally Beauty website 😊

[Salon Services Help @SalonServicesUK]

@notrowenaa Trade discount automatically applies on the Salon Services website, as this is trade only and can't be signed into without having a trade card. Could you please provide more info on what item you think you are being charged the incorrect price for?

[Salon Services Help @SalonServicesUK]

@notrowenaa Hi ther! Trade prices will always apply on https://t.co/51ztsXPe3J as it's a trade only website. Are you possibly on our retail website, https://t.co/JNzp3VKeCE?

[Salon Services Help @SalonServicesUK]

@BlaRe_GreGo Hi there! Not nozzles but we do stock a few different universal diffusers: https://t.co/mjtluWHIKV 😊

[Salon Services Help @SalonServicesUK]

@AmiP0112 Hi Amy, We are sorry to hear you have had issues placing your order. Could you please DM us some more info?

[Salon Services Help @SalonServicesUK]

@miamugridge Hi Amelia, we're sorry to hear you haven't recieved your order yet. If you could please drop us a DM with your order number and email address we can arrange for someone in our Sales team to get in touch with you?

[Salon Services Help @SalonServicesUK]

@Louiswi34408079 Hi there, our Customer Care team have received your complaint and are currently investigating this with the store, they will be in touch as soon as this has been completed.