@SummersAnne@Qantas Same thing happened to me yesterday. I waited 2 hours in the queue before they hung up. Seems impossible to contact them. Anyone got any ideas?
@AirAsiaSupport Hi Air Asia, please advise how I get a status update on my flight cancellation. It has been 19 days since lodging the request. You mentioned we should hear back in 10 days, so I'm worried. Please advise.