Samantha B

[Samantha B @Samdersinger]

@OralB Hi I sent a dm, regarding the issue with my Oral B io electric toothbrush
Please can someone get back to me.
I did send an email earlier [email protected] but doesn’t seem to be working.
I’m also unable to get in touch via phone.
Thank you

[Samantha B @Samdersinger]

@OralB @Crest Hi I sent a dm, regarding the issue with my Oral B io electric toothbrush
Please can someone get back to me.
I did send an email earlier [email protected] but doesn’t seem to be working.
I’m also unable to get in touch via phone.
Thank you

[Samantha B @Samdersinger]

@OralB @Crest Hi I sent a dm, regarding the issue with my Oral B io electric toothbrush
Please can someone get back to me.
I did send an email earlier [email protected] but doesn’t seem to be working.
I’m also unable to get in touch via phone.
Thank you

[Samantha B @Samdersinger]

@OralB Thank you I have sent a dm.
I have had the oral b io since May 2022 and it’s the only version of oral b electric toothbrush that has had a bad battery life.
The same happened to my husband and he had his replaced.

[Samantha B @Samdersinger]

@OralB Thank you I have sent a dm.
I have had the oral b io since May 2022 and it’s the only version of oral b electric toothbrush that has had a bad battery life.
The same happened to my husband and he had his replaced.

[Samantha B @Samdersinger]

@OralB Hi having issues with the battery for my Oral B io and can’t get through to customer support on email or phone
Can you please help

[Samantha B @Samdersinger]

@OralB Hi having issues with the battery for my Oral B io and can’t get through to customer support on email or phone
Can you please help

[Samantha B @Samdersinger]

@Schiphol Instead of your customer service agent advising me with the following. I suggest you advise your team at passport control at interconnecting flights not to be rude and aggressive to customers.

[Samantha B @Samdersinger]

@Schiphol Flight KL1140 gave already gave us little to no time to board our next flight from passport control.

[Samantha B @Samdersinger]

@Schiphol When my first complaint raised nearly a month ago, was that we were to be just that, ‘prioritised!’
Your staff did not prioritise us, they were rude, aggressive which further delayed us.

[Samantha B @Samdersinger]

@Schiphol How can you state that ‘priority is given to passengers with shorter transter times, and as a result, you might not have been able to get to the front of the line.
I recommend allowing more time for future connections to avoid similar issues, especially during busy periods.’

[Samantha B @Samdersinger]

@Schiphol After speaking to multiple customer service agents, and stating that we were delayed by the flight, and was to be given priority at passing passport control, your customer service agent has turned around and said this?!

[Samantha B @Samdersinger]

@Schiphol Very disappointed with the response to my complaint raised nearly a month ago. Reference 02158758.

[Samantha B @Samdersinger]

@Schiphol It’s been two weeks now.

[Samantha B @Samdersinger]

@Schiphol is anyone going to look into my complaint as I was told by your customer care team?

[Samantha B @Samdersinger]

@Schiphol There is still no response to my complaint?

[Samantha B @Samdersinger]

@Schiphol Still no response from your team in regards to my complaint.
It’s been over a week now.

[Samantha B @Samdersinger]

@Schiphol Still no response from your team in regards to my complaint.
It’s been over a week now.

[Samantha B @Samdersinger]

@Schiphol Still no response from your team in regards to my complaint.
It’s been over a week now.

[Samantha B @Samdersinger]

@Schiphol Hi, I am still waiting for a response in regard to the complaint that I raised. Is anyone going to get back to me?
Please see my reference number 02158758

[Samantha B @Samdersinger]

@Schiphol When will someone get back to me? I’ve waited since Monday.
I’d like to have an update on how badly my husband and I were treated by your aggressive and rude staff.