@jeab3jp@smaragdine2000 If you’re open to it, we would be happy to look into your case again. Please feel free to send us a direct message with your product details so our team can assist you further.
@jeab3jp@smaragdine2000 Thank you for sharing your experience. We’re sorry to hear that the repair process did not meet your expectations. In some cases, when specific parts are no longer available, our service centers may offer a comparable replacement according to the warranty policy.