@myntra@MyntraSupport
Multiple confirmed orders cancelled — 5–6 Skechers, 1 FILA & 1 Mochi. Given only a ₹100 “SORRY” coupon. Assured on call & email it wouldn’t happen again, yet Mochi order showed “arriving today” → “delayed” → cancelled. Unacceptable.
@myntra@MyntraSupport
Multiple confirmed orders cancelled — 5–6 Skechers, 1 FILA & 1 Mochi. Given only a ₹100 “SORRY” coupon. Assured on call & email it wouldn’t happen again, yet Mochi order showed “arriving today” → “delayed” → cancelled. Unacceptable.
@MyntraSupport Dear @Myntra,
I have read the in-app message.. It only contains an apology and does not resolve the repeated discounted order cancellations.
I request the same discount benefit or equivalent compensation. An apology alone is not a resolution.
Awaiting a proper response.
@MyntraSupport@Myntra multiple escalations and calls, your team has confirmed no further discounts or alternatives will be provided for my cancelled discounted orders. This lack of resolution after multiple promises is unacceptable.I will now be pursuing appropriate consumer grievance remedies
@MyntraSupport Dear @Myntra,
7–8 discounted orders faced similar issues. One apology isn’t enough.
If cancelled from your end, honour the same discount or provide compensation — else I will pursue legal action.
@MyntraSupport@myntra Hi Team, my DM option is enabled but I’m unable to message you as the DM window isn’t opening from your side. Kindly enable DMs or please DM me so I can share the required details.