@airindia Can't believe that you can't ship Gold/Platinum kits to your Maharaja Club members that live outside India. Thought you were an International airline?
@airindia Your dynamic pricing is bad. To upgrade from economy to premium, quoted 77k INR on top of the original ticket cost. You website quotes 101k INR for new ticket, same day & flight in premium. Business ticket is cheaper original+upgrade (to premium) 🙄😖
@promixx How long does it take to reply to emails?
You seem to be able to spam me with offers every other day. However can respond to an email. I don't think I will be recommending you!!!!
@airindia I have just tried again now and am getting the below.
The question is should I, actually be getting the lower price?? Or is that there just to annoy your customers?
@airindia I thought your CS had got better. I was clearly mistaken, my calls were disconnected twice.
Wanted to up grade but missed the chance.
BTW I'm Gold member.
Please FIX your Customer service
@RyanHoliday Just reading your excellent book Right Thing Right Now. I remembered this quote
“speak the truth, speak it pleasantly. do not speak truth unpleasantly. do not speak untruth pleasantly. that is the eternal dharma”
I can't remember where i got it from :(