@Hostek@HostekSupport for a month now our website has been unable to send emails via scripting. After numerous emails to support and multiple claims of it being fixed, we’re STILL unable to send emails from a Web script, even following the example found in your own wiki! HELP!
@Hostek@HostekSupport my sites are all back, and all seems to be working. So, finish up getting everything working again, take a nap, and then GIVE US ALL AN EXPLANATION FOR WHY A 6 HOUR OUTAGE TOOK OVER 26 HOURS!
@Hostek@HostekSupport At what point during the past 20 hours did you decide that reverting things and trying another day was not an option? Because I would have much rather dealt with a “Hey, we’re gonna have to try again next week” email!
@eclecticdan@nofilmphotos @spillstoomuch @Hostek@HostekSupport The latest update is ridiculous: “Our teams continue to work on the unprecedented challenges.
We apologise for the prolonged maintenance and are doing everything possible to resolve.
We will continue to provide further updates.”
Talk about an update with no actual information…
For others effected by this @hostek@HostekSupport disaster of a migration, here’s the ONLY place they seem to be communicating: https://t.co/PjrSGc17cK
Hope this helps someone.
Hey @hostek@HostekSupport if you really want to apologize for the complete downtime you caused for all of you customers today, why don’t you compensate us for our lost time!
@SidWing1@Hostek@HostekSupport Same issue here! Our site is still down, as are all other sites our admin has hosted with Hostek. That’s bad, but the lack of communication is worse! Tell your customers what’s happening!