@SouthwestAir Your bot sends customers in circles through complaint and refund links. After all required information is entered, the “Next” button does not work, making submission impossible. Is this a technical failure—or a process that discourages complaints by exhausting custo
@SouthwestAir WN2579 was scheduled for 7:40 but departed at 7:30. I arrived while the plane was still at the gate but was denied boarding. Your agent sent me to American without disclosing the 2-hour rebooking limit; I was then denied rebooking. I request a full refund.
@SouthwestAir Your bot sends customers in circles through complaint and refund links. After all required information is entered, the “Next” button does not work, making submission impossible. Is this a technical failure or a process that discourages complaints by exhausting custo
@SouthwestAir WN2579 was scheduled for 7:40 but left at 7:30. I arrived while it was still at the gate but was denied boarding. Your agent sent me to American without disclosing a 2-hour rebooking limit; I was then denied rebooking. I request a full refund.
@airlines28736@AmericanAir My flight was cancelled after a four-hour wait, and I was denied a hotel because I booked one-way. I’m stranded overnight and rebooked at 7 a.m. Please help urgently. Flight #958, MCO airport
@AmericanAirlines
My flight was cancelled after a four-hour wait, and I was denied a hotel because I booked one-way. I’m stranded overnight and rebooked at 7 a.m. Please help urgently. Flight #958, MCO airport