Sarah Brown

Social media lead in healthcare; talking, living, breathing social media all day long

[Sarah Brown @SazJBrown]

@FGW are we talking many hours or just one?

[Sarah Brown @SazJBrown]

@FGW I'm in the 7.59 from Maidenhead to Paddington. What time is this going to get in?

[Sarah Brown @SazJBrown]

@FGW what are the chances of being able to get on the 9.09 from m'head to paddington? Your staff know nothing.

[Sarah Brown @SazJBrown]

#test

[Sarah Brown @SazJBrown]

See @megasours people actually want ebooks http://t.co/CH7pfCuyYe #books #publishing

[Sarah Brown @SazJBrown]

@FGW understood. But a MONTH?! That's a hell of a long time to scan a form and press send. Perhaps you need more staff.

[Sarah Brown @SazJBrown]

@FGW so why did it take a month to get from maidenhead station to your accounts department?

[Sarah Brown @SazJBrown]

@FGW ref no. is FGW140621BBZP. They said refund submitted on 25th June so I should wait 28 days - it was actually sent on 24th May...

[Sarah Brown @SazJBrown]

@FGW still waiting for my refund...7 weeks now. Got an email from u on wed with wrong info, still waiting for a reply. Oh and my money.

[Sarah Brown @SazJBrown]

@FGW I've been waiting a month now for my ticket refund - can you look into it for me plz, ref 72 from maidenhead station

[Sarah Brown @SazJBrown]

@FGW hmmm my photocard has never been checked in the last 2 yrs! FYI ticket staff saying 'u shouldn't have lost it then' isn't v helpful

[Sarah Brown @SazJBrown]

@FGW thanks. But what about the old one? Can I cancel that so that no one can use it?

[Sarah Brown @SazJBrown]

@FGW lost my season ticket - can I really not cancel it? The ticket office helpfully said 'that's too technical for us'

[Lisa Gualtieri @lisagualtieri]

Social media is increasingly mobile via @ValaAfshar #hcsm

[Sarah Brown @SazJBrown]

Not a big fan of the sun, but I like this...The Sun launches 'Page 3 versus breast cancer' campaign | PR Week http://t.co/BVpO3NbwMr

[Sarah Brown @SazJBrown]

Love this, but can it really be done in 2 hrs? NHS Employers releases free social media strategy toolkit | PR Week http://t.co/8Am2nC6dB7

[Sarah Brown @SazJBrown]

This is a cool mobile campaign ...Unicef USA Launches New Mobile Campaign | Social Media Today" good read http://t.co/Zv3879MYxo

[Sarah Brown @SazJBrown]

The Blogger's Meal Plan: 5 Secrets for Well-Balanced Content http://t.co/CtGMvlCAhw via @mashable

[Sarah Brown @SazJBrown]

What can we learn from @taylorswift13? Influencer engagement the #celebway http://t.co/smjnlBXYAA #socialmedia #influence

[Sarah Brown @SazJBrown]

@FGW ok thanks. Btw you guys are doing a v good job at responding to tweets. I work in social media too and knows it's a big job!