2-3 hour wait in customs hall today @Schiphol@Marechaussee put in a new system and ignore passengers waiting. Simply outrageous how Schiphol has been so badly mismanaged and shows no real concern for passengers.
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Mistakenly forgot this box cutter was in my pocket after clearing security @Schiphol. I offered to surrender it to a security agent who just shrugged and told me to keep it.
After long delays on the plane, travelers are welcomed to the @Schiphol arrivals hall with a long wait just to enter the hall which is partially staffed and the e-gates shutoff
@Schiphol @Marechaussee close one arrival hall and force travelers through one arrival hall but block the entrance to “prevent over crowding”. This has been an ongoing understaffing campaign since covid