@ukreal1 Hi, it’s a 20 minute initial application to neutralise the yellow. Then you use as a 2 minute conditioner after every wash or so to maintain. :)
@gemsdean Have you clarified it well before use? As if your hair is quite light it should take, but barriers could be blocking it getting in. Best Scott
@VivienneNewt0n Hi I can promise you there is, but once the product leaves the warehouse and goes in store there could be any reason why elements are missing from products.
@Kirsty_Lynch_90 Hair colour removers contain a reduction agent that smells of sulphur. It’s the same as you find it in perms. I know it smells but that smell is doing a job and reversing the permanent colour result in the hair. Best Scott
@moneypenny_c Sorry to hear you're not happy with your result. We'll send you a direct message as there can be many reasons this could happen. Thank you