#ChildBenefit update - pls share
After my Twitter poll earlier which indicates 80% of those expecting child benefit payments this morning haven't got them, we contacted HMRC. It's told us...
- 30% of people who should have been paid today haven’t been (possible, the poll is self selecting so those who haven't got are more likely to respond), this still likely means huge numbers of people.
- HMRC doesn’t have an exact cause or timeframe on fixing the problem to share at this stage! Though it is working on it urgently.
- It request people DON'T call it right now about this (it won't help till they sort. We'll update when we hear more).
- Once the issue has been fixed, if people are out of pocket, they should complain to HMRC for redress (so I'd suggests this means if you've had a charge as a payment bounced due to no Child Benefit, note it down and then later try asking it to cover that charge).
More updates when we have them
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The Prime Minister has just posted a new video - telling us with a big fat smile on his face that his plan is working. Tell that to the 14 million people now living in poverty & the kids eating out of bins!
If you share my rage RT this widely