Vice President of Sales & Marketing, Grace Bay Resorts. Creating an atmosphere, where relationships, people and genuine service makes every guest a repeat guest
@AmericanAir crazy, you delay a flight from LGA to MIA by 12+ hours and “DILA” did not seem to think this was NO BUENO, then I asked her to get me someone that could understand why this is not acceptable… “DILA” @ 5:46am decided to hang up on me!! THANK GOD I got “Haddie”
@AmericanAir No i’d you are hearing me someone needs to reach out to me - this is a extremely serious issue that relates to HR and and me being derogatorily spoken to and it’s not going away - i’m gong to take this to a larger public platform
@AmericanAir using the pandemic and the inability of being able to find “quality” employees is NOT an excuse for disrespecting customers - NEVER have I been spoken to in the way i was this morning this is NOT acceptable and cannot at any level be accepted
@AmericanAir don’t hire people just to fill position - pandemic or not! In 25+ years million miler never have i been spoken too and disrespected like this!
@nbc6@NBCNews@10News Miami Airport alert!! sitting on AA #1527 now on tarmac just been told that contractors severed communications line for towers in south florida…. no idea as to what’s really happening ….
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@JacksonHealth what happened, all week you said you were opening covid vaccination to those 55yr with underlying medical conditions and this morning it opens only to those 65yrs old????