@British_Airways Hello. We have now been contacted by someone purporting to be BA customer service who is a scammer who called and me and whatsapped our son. He has just issued threats when called on it.
@British_Airways
My 18 yr old son is in amsterdam for a second night without his luggage that we are told is on RUSH at Terminal 5 LHR.
Absolutely chuffing useless service. I am intending to head to T5 for a 3rd time at 7am tomorrow to try to find a human being who can assist
@British_Airways He has 18 days worth of kit in that bag. He is not about to buy the whole thing again, when we know you have it sitting at T5. Essentials are not what he needs. He needs his bag. I was told yesterday afternoon at T5 that it was on the system and yet it is not going anywhere.
Congratulations to @aandeddb | Grand Prix winners in the Film Lions for ‘The Last Photo’.
Explore all winning and shortlisted work, exclusively on The Work here: https://t.co/ALUaAFBBP0
#CannesLions70 | #CannesLions2023
When discomfort is subjective, how do we find the space between comfort & discomfort with each other? In business or in society?
That was our conversation last night w/ the inimitable @_Sarah_Hughes_
This thread from @Whatleydude articulates the conversation beautifully.
@Whatleydude Beautifully put @Whatleydude. Spent the night thinking about those ‘Glimmers’ and the pesky ‘Triggers’ - moments of comfort in the pervading discomfort. All highly subjective, but asks us to be vulnerable, open and ready to articulate that, even if true literacy evades is.
Is the discussion ‘should AI recreate music?’ or is the discussion ‘Why is contemporary music so homogenised & formulaic that it’s really easy to copy?’
This week, @Scroggles joined @sarahlparsonage to answer their own question, can we rewrite the rules of leadership?
Are we in a series of crises or a crisis of leadership? How do we nurture true tenets of leadership for generations to come?
https://t.co/Qi6WrYcWv6
Very proud to speak on behalf of @CALMzine last night @britisharrows Awards and see our team win campaign of the year and advertiser of the year. #win. Culture is always the answer.
We spoke to Simon Gunning from CALM about winning ADVERTISER OF EXCELLENCE AWARD sponsored by Walker Art Center, for CALM - Campaign Against Living Miserably
@walkerartscenter #BA23#BritishArrows#advertising#award#celebration