There are 130 million home Wi-Fi routers in America and roughly 120 million of them have never been touched since the cable guy left.
A family has blamed their internet for being "slow" for 3 years.
They upgraded their plan twice.
$60/month to $80/month.
$80/month to $100/month.
The internet didn't get faster.
Not because the plan was wrong.
Not because the provider was lying.
Because the router sitting on the floor of a closet, behind a fish tank, next to a microwave, broadcasting on the same channel as 9 of their neighbors, running firmware from 3 years ago, and splitting bandwidth with 23 devices 15 of which nobody in the house has used in months was the problem the entire time.
Their neighbor, a network engineer who designs corporate wireless systems for a living and has spent 12 years optimizing signal coverage across office buildings, hospitals, and warehouses, walked through their house for about 5 minutes one afternoon.
He didn't touch their internet plan.
Didn't call the provider.
Didn't suggest a mesh system.
Didn't recommend a new router.
He changed 9 settings.
Speed in the dead-zone bedroom went from 12 Mbps to 94 Mbps.
Buffering on the living room TV stopped.
Video calls in the home office stabilized.
The kids stopped complaining about lag.
Same router.
Same plan.
Same provider.
Same house.
"Your internet was never slow. Your router was just never told how to do its job. And nobody not the cable company, not the router manufacturer, not the mesh system you almost bought was going to tell you the fix was free."
Here are the 9 settings he changed 🧵