@SunExpress So the review was, we can’t help you, open a new case and repeat the whole thing again! I stand by my previous comment - the worst customer service
@02 being harnessed daily by you trying to sell me your network. I’ve made it clear I’m not interested but I’m still being harassed. Now reporting to ofcom
@GOVUK 12 weeks for a BRP card to be sent due to a name change and still no word from UKVI. My wife can’t return home to visit her family. No way of contacting UKVI. Her human rights of freedom to travel are being affected. THIS IS NOT ACCEPTABLE @pritipatel@Jacob_Rees_Mogg
@GOVUK@pritipatel@Jacob_Rees_Mogg That’s a waste of time. There is no help at all. The phone no. one the website is a recorded message that just says be we’re busy! 13 weeks - it’s a disgrace 😡
@Lord_Sugar@BorisJohnson After 12 weeks still waiting for a replacement BRP card due to family name change. My wife can’t visit her family. No way of contacting UKVI. Her human right for freedom of travel is being restricted by this problem. Needs sorting asap 😡
@bt_uk on hold for 27mins and still no answer. 7 engineers 2 routers and service still no better!! Time to move away from poor customer service. Awful company
@PPaulCharles any insight to a risk of countries closing borders over October half term due to the UK rising numbers? Thinking particularly Turkey or Greece. Not sure whether to book or not
@bt_uk 7 engineers, 1 new router, 1 cabinet change and still loosing broadband service. Awful service. Time to leave BT nobody is resolving my issues or cares 😡😡😡😡