@TMobile after waiting 45 mins for a callback and then 15 minutes for a rep to understand my problem and verify my account they hung up on me. I am now into the second hour...#badcustomerservice#terrible
I signed up for new service a couple months back and the sales rep told us that we can qualify for new customer device promotions at a later date since we didn't use them at the time. Now I'm being told that's true can you help? @TMobileHelp