@JohnLewisRetail Have a gift card from my wedding that we last checked the balance on in 2023 but got our dates muddled and it's now outside of the 2 year expiry by a couple of months. Is there any way we can avoid losing out on it as it's £60 lost currently🙁 thank you
@FitbitUK my wife’s fitbit has completely stopped working (screen dead and not tracking anything properly). It’s only 2 years old and the exact same thing happened to her last one. Are you able to replace it this time since last time we bought a new one?
@johnlewishelp shambolic delivery of our big order of baby things today - 2 separate delivery drivers, 1 saying we had a wrong code and wanting to take all the stuff back, then it hasn't all arrived and we've been asked to reschedule delivery for the cot. Excitement ruined
@marksandspencer just moved house and opened the double duvet we’d bought and it’s covered in horrible stains. Receipt says last date for exchange was 02/04 but can you confirm we can exchange it given the poor condition the duvet was in when we opened it?
@British_Airways my wife cant upload her covid pass for her flight tomorrow from heathrow to singapore as her married name is different to her passport - what should she do? Thanks
@British_Airways What a massive waste of time that was. I provided every single bit of info related to my wife’s booking and was then told you can’t discuss it because of data protection 😂. Your customer service is a joke
@ArgosHelpers I bought a drawer storage tower this week and the paint on the metal frame is quite chipped in places. How do I get a replacement? Thanks
@marksandspencer need these trousers for a groomsman for a wedding and nothing been in stock for several weeks - need them for 2 weeks time! Can you help at all?
@buyagift hi there - ive got a voucher that was extended during covid but now get a ‘voucher cannot be redeemed’ message. How can i get this resolved? Thanks