What has happened to @SamsungUS customer service? Order placed 10 days ago. Not shipped yet. Talk to customer service..."i assure you we will have tracking info soon" 10 DAYS. NO UPDATE. NOT SHIPPED. NO TRACKING. PATHETIC #CancelOrder
The @TODAYshow is no longer about news stories and people. Its about the anchors, what they do, and their families....with some news reports thrown in.
@AscensusInc yall rejected my change of address form for the 3rd time now....with accompanying 3 pieces of documentation....because the address on the form does not match. You realize that's the point of the form, right?
@AscensusInc has to be the most incompetent company. Period. Congrats on bumping @comcast from that title for the last 20 years. ASCENSUS did not accept my change of address form because the address on the new form dud not match my account. Read that again. Wtf
@brianzhangchat @Hovhackcyber Im very jealous. Im getting the exact opposite treatment. Every single time I hear from them it's someone new who didn't read the full situation yet tried to "close" it with half misinformation
@SamsungUS I'm not going to stop until I get the money back you stole from me. $1600. You can not cancel my cancellation of a return, not notify me, send it to me anyway, follow the specific directions of a Samsung employee and then say "Sorry, lose" NO.
Does @SamsungUS have any service or help other than to say "contact our e-commerce?"
Been doing that for 2 months and getting nowhere. Need someone higher than a general telemarketing person who isnt equipped to handle a tricky problem. At all
@SamsungUS stealing my $1600 still. Found out they canceled my cancelationand didn't tell me. Associate told me to use wrong label to return. @Samsung response? Too bad. That sucks. We are keeping your return AND your money. #fraud#scam
@SamsungMobileUS policy:I cancel order 2 associates confirm cancellation Samsung cancels my cancel and does not inform me I get order still I call employee says to use label in box to return. I do Employee told me to WRONG label Samsung response "sorry no refund, you lose". bye.
that great story on @today was a fantastic look at @DrinkAriZona and their incredible founder/owner reminds me that there ARE good companies out there doing great things. Keep it up.
Finally found out what happened with @samsungUS trying to steal my $1800 - they literally cancelled my cancellation of my order. I ordered phone, earbuds, insurance. Cancel order - get refund of insurance only - and nothing else because @samsungus cancelled my cancellation