SERVICOM

SERVICOM

SERVICOM is an acronym for Service Compact with All Nigerians . It was established in 2004 as the outcome of a Three-day Special Presidential Retreat.

[SERVICOM @ServicomOffice]

What is SERVICOM all about?
OUR MISSION

To Improve Citizen Satisfaction By Promoting Service Excellence In Public Services

OUR VISION
To be the Foremost Change Agent for Service Excellence

We Coordinate efforts of government MDAs to develop & implement quality service charters

[SERVICOM @ServicomOffice]

Public service must put citizens first.

SERVICOM convened MDAs for the Q2 Charter Performance Reporting Breakfast Meeting to assess service delivery, complaints management, and customer satisfaction. Putting citizens first remains our priority. #SERVICOM
@NGRPresident

[SERVICOM @ServicomOffice]

Better public service starts with stronger institutions. SERVICOM has inaugurated the PTDF SERVICOM Unit and Committee to strengthen accountability, improve service delivery, and put citizens first. #SERVICOM #PTDF #ServiceDelivery #Accountability
@NGRPresident

[SERVICOM @ServicomOffice]

🏆 Celebrating excellence at SERVICOM!

Staff of the Month: Mrs.Aina Kikelomo
⏰ Most Punctual Staff: Mr. Abdullahi Isah Aliyu
👔 Best Dressed Staff: Mrs. Nneoma Mfon

Congratulations to our outstanding colleagues for exemplifying professionalism and excellence.

[SERVICOM @ServicomOffice]

Today, SERVICOM inaugurated the Parastatal SERVICOM Unit and Committee at the Nigerian Investment Promotion Commission (NIPC) to strengthen accountability, improve service standards, and enhance the experience of current and prospective investors.
@NGRPresident

[SERVICOM @ServicomOffice]

SERVICOM and the Teachers Registration Council of Nigeria have reaffirmed their commitment to improving education service delivery through stronger service standards, digital innovation, and citizen-focused reforms.

Quality education begins with quality service.
@NGRPresident

[SERVICOM @ServicomOffice]

A healthy workforce is a productive workforce.

SERVICOM today held a Health Awareness Talk and Medical Check for staff, reaffirming its commitment to employee well-being, preventive healthcare, and quality public service.
#HealthyWorkplace #PublicService
@NGRPresident

[SERVICOM @ServicomOffice]

NITDA has launched the 6th Edition of its Service Charter, reaffirming its commitment to transparency, accountability, and efficient digital service delivery.

SERVICOM commended the initiative and emphasized that the true measure of success lies in implementation.
@NGRPresident

[SERVICOM @ServicomOffice]

SERVICOM and TETFUND have reaffirmed their commitment to service excellence, accountability, and stakeholder-focused service delivery at a One-Day Retreat for TETFUND SERVICOM Committee Members in Abuja.
@NGRPresident

[SERVICOM @ServicomOffice]

SERVICOM convened 122 participants from 85 MDAs for its 2nd Quarter National Council of Nodal Officers Meeting to strengthen accountability, performance reporting, and citizen-focused service delivery across the Federal Public Service.

@NGRPresident

[SERVICOM @ServicomOffice]

Yesterday, the SERVICOM Committee of the Nigeria Revenue Service (NRS) was inaugurated, while advocacy efforts at the Federal Ministry of Livestock Development (FMLD) laid the foundation for stronger service standards and accountability.

[SERVICOM @ServicomOffice]

SERVICOM inaugurated the Parastatal SERVICOM Units/Committees of NAQS and CPN to strengthen accountability, customer satisfaction, and citizen-focused service delivery across Federal Agencies.
“You have the right to be served right.” — Mrs. Helen Lawal
@NGRPresident

[SERVICOM @ServicomOffice]

🏆 Staff of the Month: Mrs. Kikelomo Aina
⏰ Most Punctual Staff: Mr. Isaiah Kaura
👔 Best Dressed Staff: Mrs. Nneoma Mfon
Celebrating dedication, professionalism, and excellence at SERVICOM. 💙🤍❤️
#SERVICOMInAction #StaffRecognition #PublicServiceExcellence
@NGRPresident

[SERVICOM @ServicomOffice]

SERVICOM has concluded the Q1 Charter Performance Reporting Breakfast Meeting.
MDAs presented performance across key service delivery indicators.
Reports will inform rankings and drive improvements across the public sector.
#SERVICOMInAction #AccountabilityMatters
@NGRPresident

[SERVICOM @ServicomOffice]

Day One of SERVICOM’s Q1 Charter Performance Reporting Breakfast Meeting concluded today.
MDAs are presenting performance across:
✅ Work Plan Implementation
✅ Charter Compliance
✅ Complaints Management
✅ Customer Satisfaction
What gets measured gets improved.
@NGRPresident

[SERVICOM @ServicomOffice]

SERVICOM carried out an advocacy visit to the Computer Professionals (Registration Council of Nigeria) (CPN) — strengthening collaboration to improve service delivery, accountability, and citizen-focused standards.

#SERVICOMInAction #CPN #PublicServiceReform
@NGRPresident

[SERVICOM @ServicomOffice]

SERVICOM attended the Service Charter Launch at the Nigeria Correctional Service, reinforcing commitment to transparency, accountability, and improved service delivery.
#SERVICOMInAction #ServiceCharter #PublicServiceReform
@NGRPresident

[SERVICOM @ServicomOffice]

🏆 Staff of the Month: Mfon Iniunam
⏰ Most Punctual Staff: Mr. Tony Ochelebe
👔 Best Dressed Staff: Funmilola Ololade
Celebrating excellence, professionalism, and dedication at SERVICOM.
#SERVICOMInAction #StaffRecognition #PublicServiceExcellence

[SERVICOM @ServicomOffice]

SERVICOM participated in the Inauguration of the Parastatal SERVICOM Committee of PTAD in Abuja.
The committee will strengthen service delivery, accountability, and citizen satisfaction within the pension administration system.
#SERVICOMInAction #PTAD #ServiceExcellence

[SERVICOM @ServicomOffice]

SERVICOM, in collaboration with the World Bank ESF Unit, has launched Nigeria’s Electronic Grievance Management (e-GM) Platform.
The platform strengthens transparency, accountability, and citizen feedback across World Bank-supported projects in Nigeria.
@NGRPresident

[SERVICOM @ServicomOffice]

Service Charters must move from paper to practice.
At the NADDC launch, SERVICOM called on MDAs to drive real implementation and measurable standards.
#SERVICOMInAction #ServiceCharter