@Ray_Bauer_34@SamsungMobileUS We apologize for the inconvenience.
A new Advance Exchange (AE) claim request has been initiated for your device, and we are actively following up with the team for further assistance.
@Ray_Bauer_34 We are looking into the concern. We have already escalated this matter to the relevant team and will update you shortly.
Appreciate your patience in this regard.
@ZEEKk24391367@CTATech As per the latest update,
The variant of your device is available in stock. It is scheduled to be shipped on Monday, 1/29, via FedEx Priority Overnight.
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@wedorecover15@SamsungMobileUS We understand your concern and request you to kindly DM us your email/contact details registered with us, so we can get in touch and help.
@wedorecover15@SamsungMobileUS We understand your concern and request you to kindly DM us your email/contact details registered with us, so we can get in touch and help.
@IamKillswitch@SamsungMobileUS@FedEx Thank you for getting back to us. To better assist you, could you please provide your details here so that we can review and update the necessary information?
@IamKillswitch@SamsungMobileUS@FedEx Thank you for getting back to us. To better assist you, could you please provide your details here so that we can review and update the necessary information?