Servispart Consulting

Leaders in Aftermarket Excellence and Servitisation Transformation for Engineered Equipment and Parts #servitization #aftermarket #serviceparts #supplychain

[Servispart Consulting @Servispart]

"Organisations often fail with digital transformation because they don’t balance technology with business strategy or align their leadership team around a shared vision." https://t.co/1sxSXAsjs2

#AI #ERP #Aftermarket

[Servispart Consulting @Servispart]

AI can provide efficiency gains through the real-time visibility of issues, opportunities and removal of human errors

Read more 👉 https://t.co/0YKhFVZfit

#AI #DigitalTransformation #BoostingCustomerSatisfaction

[Servispart Consulting @Servispart]

Why is aftermarket seen as the ‘poor relation' to manufacturing despite aftermarket making more profit and keeping the ‘manufacturing side' alive?

Read more 👉 https://t.co/AKPmingayv

#Growth #CustomerService #Aftermarket

[Servispart Consulting @Servispart]

Analytical AI enables machines to analyse vast amounts of historical data to make predictions, whereas generative AI (gen AI) like ChatGPT for example, generates new outputs that are like human-generated content.

Read more 👉 https://t.co/Qw2Gu3ejJU

#AI

[Servispart Consulting @Servispart]

Developing an effective aftermarket growth strategy and plan is a process requiring strong aftermarket expertise. Learn more here...

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#Growth #CustomerService #Aftermarket

[Servispart Consulting @Servispart]

Regardless of all the new technologies that have merged in recent years, the failure rate of digital transformations has stayed the same – at circa 80%. Find out why, here...

Read more 👉 https://t.co/1sxSXAsjs2

#AI #ERP #Aftermarket

[Servispart Consulting @Servispart]

Relying on the software vendor alone to implement your new ERP system without additional external business transformation expertise is often another cause of failure!

Read more 👉 https://t.co/1sxSXAsjs2

#AI #ERP #Aftermarket

[Servispart Consulting @Servispart]

"ERP, AI and digital transformations fail because business leaders don’t understand and address the strategic, cultural and operational business changes that are required to implement their chosen system properly." https://t.co/1sxSXAsjs2

#AI #ERP #Aftermarket

[Servispart Consulting @Servispart]

Most people think that ERP, AI and digital transformations fail because they select the wrong ERP system or digital technology but that is wrong!

Read the full article: Why 80% of Digital Transformations Fail
▸ https://t.co/1sxSXAsjs2

#AI #ERP #Aftermarket

[Servispart Consulting @Servispart]

"Costly re-work of digital transformation activities can be avoided by getting your transformation right first time." https://t.co/1sxSXAsjs2

#AI #ERP #Aftermarket

[Servispart Consulting @Servispart]

Many organisations launch digital and transformation initiatives without defining measurable outcomes and Key Performance Indicators (KPIs) that are realistic and achievable for their own business. Big mistake!

Read more 👉 https://t.co/1sxSXAsjs2

#AI #ERP #Aftermarket

[Servispart Consulting @Servispart]

Studies show that change resistance and leadership misalignment challenges are often the primary reason that digital transformations fail.

Read the full article: Why 80% of Digital Transformations Fail
▸ https://t.co/1sxSXAsjs2

#AI #ERP #Aftermarket

[Servispart Consulting @Servispart]

Over the last 40 years that I have been implementing ERP systems and managing digital transformations, a lot has changed.

Read the full article: Why 80% of Digital Transformations Fail
▸ https://t.co/1sxSXAsjs2

#AI #ERP #Aftermarket

[Servispart Consulting @Servispart]

"Learn why 80% of Digital Transformations Fail..." https://t.co/1sxSXAsjs2

#AI #ERP #Aftermarket

[Servispart Consulting @Servispart]

"When business leaders treat digital transformation purely as an IT project, instead of the business reincarnation that it really is, they create a massive disconnect between technology systems and business outcomes." https://t.co/1sxSXAsjs2

#AI #ERP #Aftermarket

[Servispart Consulting @Servispart]

Challenges of Digital and AI Adoption

Read more 👉 https://t.co/0YKhFVZfit

#AI #DigitalTransformation #BoostingCustomerSatisfaction

[Servispart Consulting @Servispart]

"Every 1% increase in customer retention is worth 5% to 25% in extra profit"

Read more 👉 https://t.co/AKPmingayv

#Growth #CustomerService #Aftermarket

[Servispart Consulting @Servispart]

AI can predict maintenance needs based on historical condition data to automate inspections and maintenance events and thereby reduce unplanned service disruptions.

Read more 👉 https://t.co/Qw2Gu3ejJU

#AI #ArtificialIntelligence #Railways

[Servispart Consulting @Servispart]

Growing an aftermarket business involves identifying and improving all of the underlying root causes of sluggish growth, like this...

Read more 👉 https://t.co/YXYYejzUGK

#Growth #CustomerService #Aftermarket

[Servispart Consulting @Servispart]

"All manufacturers compete on the quality of their aftersales service experience whether they recognise it or not"

Read more 👉 https://t.co/AKPmingayv

#Growth #CustomerService #Aftermarket