"Organisations often fail with digital transformation because they donโt balance technology with business strategy or align their leadership team around a shared vision." https://t.co/1sxSXAsjs2
#AI#ERP#Aftermarket
Why is aftermarket seen as the โpoor relation' to manufacturing despite aftermarket making more profit and keeping the โmanufacturing side' alive?
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Analytical AI enables machines to analyse vast amounts of historical data to make predictions, whereas generative AI (gen AI) like ChatGPT for example, generates new outputs that are like human-generated content.
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Developing an effective aftermarket growth strategy and plan is a process requiring strong aftermarket expertise. Learn more here...
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Regardless of all the new technologies that have merged in recent years, the failure rate of digital transformations has stayed the same โ at circa 80%. Find out why, here...
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Relying on the software vendor alone to implement your new ERP system without additional external business transformation expertise is often another cause of failure!
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"ERP, AI and digital transformations fail because business leaders donโt understand and address the strategic, cultural and operational business changes that are required to implement their chosen system properly." https://t.co/1sxSXAsjs2
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Most people think that ERP, AI and digital transformations fail because they select the wrong ERP system or digital technology but that is wrong!
Read the full article: Why 80% of Digital Transformations Fail
โธ https://t.co/1sxSXAsjs2
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"Costly re-work of digital transformation activities can be avoided by getting your transformation right first time." https://t.co/1sxSXAsjs2
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Many organisations launch digital and transformation initiatives without defining measurable outcomes and Key Performance Indicators (KPIs) that are realistic and achievable for their own business. Big mistake!
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Studies show that change resistance and leadership misalignment challenges are often the primary reason that digital transformations fail.
Read the full article: Why 80% of Digital Transformations Fail
โธ https://t.co/1sxSXAsjs2
#AI#ERP#Aftermarket
Over the last 40 years that I have been implementing ERP systems and managing digital transformations, a lot has changed.
Read the full article: Why 80% of Digital Transformations Fail
โธ https://t.co/1sxSXAsjs2
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"When business leaders treat digital transformation purely as an IT project, instead of the business reincarnation that it really is, they create a massive disconnect between technology systems and business outcomes." https://t.co/1sxSXAsjs2
#AI#ERP#Aftermarket
"Every 1% increase in customer retention is worth 5% to 25% in extra profit"
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AI can predict maintenance needs based on historical condition data to automate inspections and maintenance events and thereby reduce unplanned service disruptions.
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#AI#ArtificialIntelligence#Railways
Growing an aftermarket business involves identifying and improving all of the underlying root causes of sluggish growth, like this...
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#Growth#CustomerService#Aftermarket
"All manufacturers compete on the quality of their aftersales service experience whether they recognise it or not"
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#Growth#CustomerService#Aftermarket