@sarahbee0203@kyliecosmetics So gutting isn’t it, which goes to show this waiting room stuff doesn’t work!! It was going to be a little treat to myself 😢
@O2 Hi I have no access to a device you took my old phone away. I've had to put my SIM in someone else's phone to get a code when I receive it The code comes up with an unknown error both on the hand set and on itunes .
I got a replacement phone from @TheO2 tried to set it up. entered my Apple ID info it asked for an Apple id verification. I eventually managed to get it just for it not to work.Both @AppleSupport & @TheO2 have been unhelpful & I've not had a phone for 48hrs
@littlewoods I am absolutely disgusted with your appalling customer services process. All I have been given is fake lip service for a week with no one even responding to my last response to my on going query regarding my missing packages. Looks I will have to go to the FCA!!!